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Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.
Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment.
Job Summary : The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners.
The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements.
As a member of our team of delivery experts, he / she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.
Essential Duties and Responsibilities :
Minimum Hiring Qualifications :
LI-DNI
Location :
PHL Quezon City - Tera Tower 11th Floor
Language Requirements :
Time Type : Full time2023-12-31
Full time2023-12-31
Last updated : 2024-05-15
Full Time
IT Outsourcing & Consulting
$67k-89k (estimate)
04/24/2024
08/31/2024
concentrix.com
WACO, TX
>50,000
1983
Private
$1B - $3B
IT Outsourcing & Consulting
Convergys was a business process outsourcing company that provided customer engagement and data management services for businesses.