ReTech is now part of Concentric, an OnPoint Group Company. At ReTech, our mission is to provide superior products and services for customers who are serious about preserving their network and facilities investments. Our team of experienced engineers and technicians have a proven record of success in helping world-class companies successfully navigate the dynamic environment of the telecommunications industry. (From their website http://retechonline.com/about-us.html)

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, GuaranteedPOWER® and PerpetualPOWER® are industry firsts, improving reliability, sustainability and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities!
• Full benefits package that starts day one – (medical, dental, vision, company-paid life insurance and disability coverage).
• 401K participation with match.
• 8 paid holidays.
• Full-time Employees receive 128 Hours of PTO Annually.
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job Summary

The Installation Technician/Level-3 will run individual jobs as lead in charge from start through completion and customer acceptance. This position that will supervise and train less experienced technicians and run projects. They will provide written daily job log and status to project management and input installer’s time into automated system. They will assist in the training and development of Level 1 & 2 installers. Due to the hot work requirement of this leadership position, safety must be of the highest importance. A major aspect of this position is to ensure the highest standards of quality and service.

Key Job Responsibilities:

• Must be able to perform all the qualifications of a Level 2 Installation Technician.
• Complete understanding of the standard for working on live power safely.
• Perform daily pre-job tail-gate safety/job meetings and document.
• Ability to analyze job specifications and drawing packages.
• Assure installation is completed on time and within budget.
• Maintain a safe and hazard free work area.
• Meet all customer security requirements.
• Establish and maintain a professional rapport with Customers, Supervisor and Co-workers.
• Provide job progress reports to supervisor on status of job, material shortages, customer complaints, and unsafe or inoperable tools.
• Perform any required cable and installation testing prior to turn over to customer.
• Manage and report daily crew time and expense on job.
• Prepare installation Method of Procedure (MOP) and conduct MOP meeting as required by customer.
• Manage job scope of work changed using Job Information Memorandum (JIM) procedure, or the customer JIM procedure.
• Resolve job specification and/or drawing issues with customer interface.
• Responsible for quality processes on job and performing in -process quality audits.
• Perform quality checklist and correct any quality deficiencies prior to job completion.
• Responsible for managing crew tool requirements and tracking tool assets.
• Act as primary customer interface on job site.
• Ability to supervise subcontractor work.
• Perform routine preventative maintenance.
• Perform operations on working equipment with appropriate supervision.
• Lead and perform hot cuts during Maintenance Windows.
• Perform basic AC and DC wiring installation.
• Understand manufacturer specs and installation procedures of equipment for job.
• Bring a plant or equipment down or back up as needed.
• Perform battery removals and installations (new & replacements).
• Perform ore-test and acceptance checklist prior to job completion.
• Perform accurate Midtronics/Fluke and other testing reports.
• UPS Factory Training on Powerware, Liebert, APC, MGE, ETC.
• Work safely and follow all safety requirements.
• Work independently or with a team in a professional manner.
• Other duties as assigned.

Key Performance Measurements:

· A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.

· Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.

· Other key metrics prescribed by Critical Power leadership, resulting in positive customer and Company impact.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Travel requirement:

• Up to 75% travel

Willingness to travel:

• 75% (Required)

Work Location: In person