Overview

Medical Assistant/MA

Schedule: Per Diem

Location: 1101 S Milliken Avenue Ste. COntario, CA 91761

Concentra is the nation’s largest provider of workplace health services (Occupational Health). We proudly own and operate 500 outpatient clinics across the United States, offering Occupational Medicine, Urgent Care, Physical Therapy and Advanced Specialist services. As we’ve grown, we’ve expanded into Wellness Services, Onsite Health and Telemedicine. Our practice is responsible for treating one out of every five injuries sustained in the workplace, and we stand behind our mission to improve the health of America’s workforce, one patient at a time.

Join Concentra, and you’ll experience a culture where the opportunities to advance your career are endless! We’ll provide you with: job stability, continuous on-the-job training, long-term career paths and growth, competitive compensation and salary package coupled with exceptional benefits and working for a healthcare organization that’s quickly growing and making a difference!

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.

Keywords: Medical Assistant | MA 

Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Assist providers during examination and treatment
• Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
• Prepare and assist clinician with procedure set up and injury care
• Apply bandages, dressings and splints as ordered by the treating clinician
• Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
• Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
• Maintain supplies, clean rooms and equipment, and stock exam rooms
• Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
• In partnership with center leadership, assist with patient flow and volume
• Keep patients informed of expected wait times during all aspects of the center visit
• Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
• Ensure accuracy in documentation
• Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings or huddles as required
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Complete any applicable training including but not limited to clinical competency training that occurs monthly

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Education Level: Vocational/Technical/Business School

  • Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations

  Job-Related Experience

  • Customarily has at least six months or more of medical assistant experience
  • Knowledge of medical procedures and medical terminology
  • Working knowledge of occupational medicine requirements (state specific) preferred

  Job-Related Skills/Competencies

  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Able to communicate both verbally and in writing in a clear, and professional manner
  • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
  • Must participate in initial and ongoing training as required
  • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
  • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Additional Data

This position is eligible to earn a base compensation rate in the state range of $19.54 to $25.40 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

Concentra is an Equal Opportunity Employer, including disability/veterans