Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

As a Licensed Practical Nurse you will assist practitioners with patient care, physical examinations, ancillary tests, and performs a variety of administrative duties.

Responsibilities

• Escorts patients to exam room, prepares patients for examination and treatment and assists the practitioner, as requested.
• Draws blood and prepares appropriate paperwork for laboratory pick-up.
• Performs urine drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory.
• Maintains exam rooms, lab area and treatment rooms clean and stocked, maintaining inventory of supplies and re-orders as needed.
• Assists in medical record maintenance by keeping health, administrative, and program records onsite, safeguarding confidentiality of employee health information.
• Performs front office clerical duties such as answering telephones, check-in, check-out and record processing.
• Dispenses medications as directed by practitioner and in accordance with state regulations.
• Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures.
• Performs ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws) in accordance with established policies and procedures.
• Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values.
• Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs.
• Ensures accuracy when completing and executing tasks such as drug screens, DOTs, bandaging, dressings and performing quality assurance checks.
• Ensures accurate, concise, timely and complete documentation of results and paperwork.
• Provides an excellent, compassionate and warm patient experience regardless of patient volume.
• Ability to manage time, prioritize and multi-task in a busy environment.
• Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate.
• Ability to consistently deliver quality care in a busy clinical environment.
• Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience.
• Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care.•
• Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values.
• Listens to and understands internal and external client needs in order to act and address.
• Committed to personal excellence and understands how daily work contributes to center operation as a whole.
• Holds self and others accountable. Is willing and able to assist others in order to achieve results.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: Vocational/Technical/Business School

• Graduate of an accredited Licensed Practical Nursing program
• Current registration/license in the state where employed
• Successful completion of UDS, BAT, PFT, FIT, certification

Job-Related Experience

• Customarily has at least one year of demonstrated experience in occupational health nursing or related field.

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Demonstrated knowledge of occupational medicine requirements (state specific)
• Demonstrated working knowledge of clinical operations
• Demonstrated ability to train medical assistants under the direction of the Center Medical Director
• Demonstrated excellent communication skills
• Demonstrated willingness to participate in Continuing Medical Education