Responsibilities include:

• Administering the System Operator training program in compliance with PJM/NERC standards
• Maintaining training records for the Transmission System Operator training program.
• Maintain training records in both PJMs and the Quality Training Systems (QTS) Learning Management Systems
• Renew System Operators PJM/NERC certifications
• Renew the NERC Continuing Education Provider status
• Support the Transmission Training group in reporting, tracking and necessary documents.
• Create and maintain the initial training schedule for the Associate Transmission System Operators
• On boarding process
• Ordering equipment
• Coordinating department orientation
• Coordinate initial training provided by third-party training vendors
• Schedule classes around instructor availability
• Assign training to students in Empower
• Using Articulate and WellSaid to convert training presentations to SCORM 2004 Version 4 (zipped) format to load in the QTS LMS for future training.
• Qualify and perform duties of an EEI System Operator / Power Dispatcher (SO/PD) test administrator
• Producing a variety of correspondence, reports and presentations using the appropriate office equipment and software
• Building relationships and credibility across organization
• Demonstrating sound internal and / or external customer service
• Ability to deliver quality, accurate work within established deadlines
• Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships
• Ability to follow established practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner
• Excellent verbal and written communication skills
• Ability to work effectively in a team environment
• Demonstrate strong organizational skills and the ability to prioritize workload
• Ability to manage confidential information
• Recommending and implementing improvements to the training processes.
• Representing the company at an annual QTS Workshop
• Other assigned tasks as needed.

Qualifications at the Transmission Specialist I level include:

• 2 or 4 year degree in related discipline (Education, Business, Instructional Design) preferred
• In lieu of a degree, three to five (3-5) years of relevant work experience with adult training and/or administrative background
• Preferred experience in training program administration and support
• Knowledge in NERC/PJM training requirements is preferred
• Knowledge in the Systematic Approach to Training (SAT) process is preferred
• Ability to manage, organize and prioritize work, while maintaining strong attention to detail.
• Willingness to travel and ability to work additional hours and/or modified schedules when necessary.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Preferred experience in MS Access, SharePoint, and Adobe Articulate / Well Said software

Job Types: Full-time, Contract

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Grade school specialties:

• English

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• LMS: 5 years (Required)
• Training & development: 5 years (Preferred)
• SharePoint: 5 years (Preferred)
• Adult Training: 5 years (Required)

Work Location: Hybrid remote in Wadsworth, OH 44281