5 Data Center Operations Analyst (Third Shift) Jobs in Columbus, OH
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ComResource is Hiring a Data Center Operations Analyst (Third Shift) Near Columbus, OH
Responsibilities:
- Efficiently use the proper incident and change management processes and procedures to initiate the appropriate documentation, engage 2nd level support and notify the appropriate stakeholder and user community of incidents/changes that occur affecting the Data Center Infrastructure (IBM Mainframe, Linux, Unix, and Windows platforms) with the possibility of impacting customers, products, and services
- Activities include monitoring events and production batch schedules, providing initial response to alerts caused by failures, escalating service incidents and incident notifications in a timely manner for swift resolution, opening event tickets, providing detailed turnover to the following shift, and interfacing with the internal user community, support groups, systems administrators, hardware support teams and outside vendor support
- Support mainframe generated computer output in a distributed print environment. Activities include managing output through application for distribution in postscript format to various network attached printers
- Support the implementation and operation of infrastructure services including storage, network, capacity, database, and hardware support, and other IT infrastructure support services involving Online services, Editorial Systems and Enterprise Business Systems into the production environment
- Activities include maintaining master knowledge base with the appropriate guidelines and procedures for staff to follow to manage the infrastructure and test customer facing products to ensure functionality and availability
- With general direction, leverage event management systems to monitor and maintain the availability and functionality of the computing environment’s systems, network, and applications. Perform incident management procedures using tools and resources to initiate and document, manage, and communicate to stakeholders, incidents impacting the business
- Communicate effectively with IT support staff and users through various means (e.g., service management systems, telephone, email) to collect and disseminate information regarding the operational environment
- Has working technical knowledge of the computing environment
- Support staff implementing changes to the IT infrastructure in accordance with change management procedures and policies
- With general direction, support the Data Center’s hardcopy output responsibilities by managing the flow of hardcopy output requests sent to printers within the Data Center
Job Summary
Full Time
IT Outsourcing & Consulting
$89k-117k (estimate)
01/26/2024
04/22/2024
comresource.com
COLUMBUS, OH
25 - 50
1991
GARY L POTTS
$10M - $50M
IT Outsourcing & Consulting
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About ComResource
ComResource is a business technology solutions provider that focuses on understanding how technology should be used to improve business processes. We work closely with our clients to thoroughly understand their business goals and how they can use technology to obtain those goals.
The following is the career advancement route for Data Center Operations Analyst (Third Shift) positions, which can be used as a reference in future career path planning. As a Data Center Operations Analyst (Third Shift), it can be promoted into senior positions as a Data Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Data Center Operations Analyst (Third Shift). You can explore the career advancement for a Data Center Operations Analyst (Third Shift) below and select your interested title to get hiring information.
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