Location: Louisville, KY (Hybrid)

This is a hybrid position primarily based in our Louisville, KY office. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. 

We give you a world of potential 

When you join this dynamic team as a Subscription Document Specialist you will enjoy a career, teamwork, flexibility and leadership you can trust to help accelerate your personal and professional goals.

The Subscription Document Specialist is a key role within the Alternative Investments (REIT) Team within the Special Issuance Group at Computershare. Under general supervision, supports the management team as a subject matter expert and specialist handing Capital Raise functions. 

In this position, the individual will collaborate with business partners, internally and externally, e.g., Vendor, Relationship Management, Corporate Action, and Treasury teams. This position is regional within North America. The role has strict client deadlines that cannot be missed, as Computershare can realize a financial impact. The position is responsible for the oversight, escalations, and handling of multiple closing events across multiple clients worth millions of dollars for each event closing.

 A role you will love

The Subscription Document Specialist is responsible for the Subscription Closing event processes. The individual will handle the receipt, reconciliation, and processing of subscription orders received, vetting for requirements, and delivery by our processing vendor to Computershare. The position will ensure all ‘in good order’ subscriptions are QC’d for accuracy, balance to the funds received, and summary reports received and reviewed for accuracy. In preparation for each close, ensure all exception items have been cleared (duplicate account, holders with OFAC stops on account, restrictions, etc.) and any ‘not in good order’ transactions have been resolved or work with the client to resolve, or complete a fund exit to resolve. At each close, prepare the closing package for the client that includes the final file of shareholders, funds received, number of shares to be issued, for the close, a reconciliation of the funds received, commission files, etc. Finally, as part of the close, ensure capital raise funds have been delivered to the client, all commission payments and trailing commission payments have been made to selling brokers, and detailed files delivered to the selling broker for each commission payment.

Some of your key responsibilities will include:

• Receipt and balancing of Subscription Order files from the vendor to ensure file received and balanced to detail reports.
• Processing of Subscription order file, QC’ing the data to the subscription document received in the workflow. Update SCRIP with any minor corrections and reject NIGO items back to the vendor for reprocessing where appropriate. Track rejects to provide vendor quality results
• Balance final order file to the funds collected by the Corp Actions team. 
• Communicate with the vendor and internal departments to work through the process and resolve discrepancies and recon breaks.
• Prepare and communicate ‘final closing package’ for client with final order file, funds recon, commission reports, trailing commission reports, etc.

Other key skills required for the role include:

• Some college: or one to two years related experience and/or training; or equivalent combination of education and experience 
• 3 – 5 years of Transfer Agent experience
• Intermediate level knowledge/use of Microsoft Excel
• Excellent written and verbal communication skills, client-facing and internal
• Ability to read, interpret legal documents, and comprehend complex instructions, short correspondence, and memos

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook

Compensation. The base pay range for this role is $43,474 - $65,211. This base pay range is specific to Louisville, KY and may not be applicable to other locations.