CEI's client in healthcare is looking for dedicated individuals to join their team in the critical role of Datacenter Operator. This position plays a vital role in ensuring the seamless operation of technical systems within a fast-paced, multi-platformed environment. As a Datacenter Operator, you will have the opportunity to apply your technical skills, analytical mindset, and exceptional customer service abilities to support the technical business needs of the client. If you are seeking a dynamic work environment that values teamwork, problem-solving, and continuous learning, this role offers a unique opportunity to contribute to the success of a leading healthcare organization. Join us in maintaining the heartbeat of the datacenter operations and making a difference in the healthcare industry.

Job at a Glance:

• Job title: Datacenter Operator
• Onsite or Remote: Onsite Required
• Contract length: Contract.
• Location : 21721 Filigree Court, Ashburn, VA 20147 (or) 6906 South 204th Street Kent Washington 98032

Work Schedule:

o Position-

• 5:45pm - 5:45am,
• 7 days on, 4days off,
• 4 days on, 7 days off, etc.

Responsibilities:

As a member of the CDS (Console and Datacenter Services) team, you will play a crucial role in maintaining a fast-paced, multi-platformed environment to ensure the seamless operation of technical systems. Your primary responsibilities will include:

• Operating console systems and peripheral equipment to monitor and manage computing platforms.
• Maintaining tape libraries and managing data storage systems.
• Swiftly responding to alerts and notifications, identifying and resolving technical issues.
• Providing excellent customer service through effective communication (both verbal and written) to notify customers of problems and solutions.
• Collaborating with cross-functional teams to address technical and operational challenges.
• Working within a 24X7 shift-based schedule to ensure continuous support for the customer's technical business needs.

Qualifications:

• Ability to work effectively in a rotating shift schedule that includes nights and weekends.
• Prior experience in a technical support or datacenter environment is preferred but not mandatory.
• Effective analytical skills to quickly diagnose and troubleshoot computing platform issues.
• Basic knowledge of console systems, peripheral equipment, and computing platforms.
• Strong communication skills (both verbal and written)
• Demonstrated customer service skills, ensuring customers are informed about technical problems and their resolutions.

Tools:

• Console systems and peripheral equipment for monitoring and managing computing platforms.
• Tape libraries for data storage and management.
• Microsoft Office suite for documentation and communication purposes.

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.