Join Our Team - We're Now Recruiting!
77 Plastic Surgery is Seeking a Front Office Coordinator & Patient Care Sales Professional
Do you possess exceptional interpersonal skills that allow you to connect with patients effectively? Are you a confident communicator with a knack for building rapport with people from all walks of life?
Are you passionate about the beauty industry, including cosmetology and plastic surgery, and driven to help individuals enhance their appearance and confidence? Do you excel in organization, pay attention to detail, and thrive in managing front-office responsibilities?
Are you enthusiastic about promoting skincare treatments, medical weight loss programs, and other services?
If you answered yes to any of the above, you might be the ideal candidate to join our team as a Front Office Coordinator & Patient Care Sales Professional at 77 Plastic Surgery.
About Us: - 77 Plastic Surgery is a well-known plastic surgery, cosmetic, and wellness center located in the heart of San Francisco. Our goal is to empower at least one million women to feel beautiful inside and out by 2040.
Position Overview: - Role: Front Office Coordinator & Patient Care Sales Professional at 77 Plastic Surgery. This role involves managing the front desk operations and assisting individuals on their journey to enhance their appearance and well-being. You will also be responsible for contacting leads, scheduling appointments, and promoting our range of products and services. -
Location: Our clinic is situated in the Hayes Valley neighborhood of San Francisco, conveniently close to public transportation options such as BART, MUNI, and major highways.
This is an on-site position.
Compensation: Competitive hourly rate of up to $30, commensurate with experience and performance, along with benefits for full-time employees.
Option 1: Full-time position, 40 hours per week.
Option 2: Part-time position, working 2-3 days a week, with availability required on Tuesdays and Thursdays.
We are seeking a dedicated Front Office Coordinator & Patient Care Sales Professional to join our dynamic team at 77 Plastic Surgery. If you are ready to contribute your energy, dedication, and passion to helping our patients look and feel their best, apply now for this exciting opportunity.
Note: - Please refrain from making phone inquiries regarding this position.
Responsibilities:
Front Office General Responsibilities
Provide patients with a great experience from start to finish
Act as a lead receptionist and first point of contact with prospective and current patients
Schedule appointments, surgeries, and procedures
Greet, register, and check patients into and out of the office
Escort patients into exam rooms and perform basic tasks such as dressing changes and suture removal
Manage patient charts
Collect payments
Schedule surgery and office procedures & treatments
Contact prospective clients and book sales opportunities
Sell products and services
Assist with additional office duties
Attention to detail is critical in this role
Being able to multi-task (answer phones, texts, and emails, while checking in/out patients)
Maintain a professional and elegant appearance
There is potential for growth for the right candidate
Qualifications:
What Kind of Qualifications Do You Need?
You have a strong and dedicated passion for beauty, aesthetics, and plastic surgery . You are well-versed in these topics or willing to learn
You have at least 2 years of customer service experience
You have outstanding interpersonal skills including verbal and nonverbal communication , the ability to problem solve , the ability to handle conflict , teamwork, empathy, listening, professional etiquette, and a positive attitude
You are highly organized with sickening attention to detail, the ability to multi-task, and the ability to perform core administrative tasks efficiently and effectively
You are pretty good with computers
This Role is For You If...
You have a warm, friendly, and positive attitude and love connecting with people in a compassionate and empathic way
You have a servant's heart , take pride in anticipating the needs of others, and love going the extra mile to serve clients
You are great at multi-tasking (eg. answering the phone while juggling multiple things doesn't phase you)
You are excited about being a Patient Counselor to help our patients find the best treatments and products
You have outstanding professional etiquette , both on the phone and in person
You take great pleasure in building client relationships , including contacting new clients, booking appointments, and making yet another sale
You take great pleasure in ensuring that all clients receive a six-star experience
You can schedule appointments , perform invoicing , and c ollect payments like the back of your hand
You can check in patients , manage patient flow , manage a few exam rooms , and manage office and clinic supplies like the back of your hand
You take great pleasure in maintaining a professional and polished appearance
You are an awesome juggler of tasks
You hate a mess
NO CLOCK WATCHERS - 5 minutes early and 5 minutes late is typical for you
You are a YES person, with a CAN DO attitude because failure to get the job done is not an option
You are a team player who can get along with a small, tightly-knit group
You are fluent in English as your native language
Attention to detail is critical in this role
Being able to multi-task (answer phones, texts, and emails, while checking in/out patients)
Maintain a professional and elegant appearance
You have 21st computer skills
You are highly organized and effective at managing your time because you get things done and done right
Why You Might Be Excited About Us:
Like us, you believe that beauty has the power to elevate and transform, and youre excited about our mission to help everyone feel great in their own skin
Like us, you enjoy serving others, and you find caring for patients more energizing and fulfilling than stressful. You genuinely enjoy supporting others through very personal and intimate journeys
Like us, you enjoy driving new prospects and making direct contributions to the companys success and mission
Like us, you crave the idea of owning a number and having objective proof of your value to the team
Like us, you have a hunger to make raving fans out of every patient whose life you have the opportunity to touch
About Company:
77 Plastic Surgery is a 5-star plastic surgery, aesthetic, and wellness clinic in San Francisco.

Our Mission:
To help everyone feel great in their own skin.

Our Culture:
We believe in the power of beauty to elevate, transform, and heal.
If youre seeking a role where youll be serving others in a dynamic environment, wed love to hear from you!