Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.

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Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

Why We’re Hiring

We’re looking for a Senior DevOps Engineer (Infrastructure) with experience working in agile development teams. You will be responsible for service delivery, reliability, scalability, monitoring, and helping define all of this as infrastructure-as-code. We are looking for someone who can create and maintain infrastructure by writing good code, not pushing buttons. And no, you will not be managing deploys, maintaining and supporting apps you didn’t write or get called every time there is an issue with the system. You will be providing tools for engineers to do all that.

Our technology stack is built in Go, React, and React Native, running on MySQL, Redis and Algolia. We containerize and deploy with ECS on AWS. We are looking for someone who possess a strong desire to implement change, growth, and maturity, and have a passion and love for what they do. This role comes with the opportunity to be a high performer within a department that’s fast-paced, dynamic, and quickly growing in all areas.

Who You Are

• 5 years of professional DevOps/SRE experience at a consumer software company.
• Expertise with AWS (e.g. IAM, EC2, VPC, NLB, Autoscaling, etc.).
• A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, etc).
• Practical experience with Docker containerization and clustering (e.g. ECS/Kubernetes).
• Experience with infrastructure-as-code (e.g. Terraform).
• Experience working with microservices and a solid understanding of 12 factor principles
• Experience developing in Golang is a bonus
• Comfortable with emerging technologies, and assessing technological risk within a high-traffic production environment.
• An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail.
• Effective communication skills and a willingness to educate others on the tools and services we provide
• Bachelor or master’s degree in CS, or equivalent practical experience.

• Implement automation, effective monitoring, and infrastructure-as-code.
• Create, maintain, and iterate on our CI/CD processes for new and existing services.
• Increase the sophistication of our alerting and escalation mechanisms.
• Strengthen our application and environment security, applying standards and best practices and providing tooling to make development workflows more secure.
• Iterate on best practices to increase the quality & velocity of deployments.
• Help increase system performance with a focus on high availability and scalability.
• Propose, scope, design, and implement various infrastructure architectures.

• Best in class health, dental, and vision insurance
• Healthcare FSA 
• Dependent Care FSA 
• Commuter Benefits FSA 
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.