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M-F 8am-4:30pm
Temp-hire
Qualifications
Equal to completion of four years of high school required
Strong computer skills are required and must type at least 35 WPM
Very good organizational skills are required
Ability to listen and document simultaneously is required
Responsibilities
We are searching for a Call Center Patient Access Specialist to perform a variety of duties to facilitate patient access to physician practice services throughout the Network under the general direction of the Manager, Team Leader, or designee.
This role is responsible to answering incoming calls to facilitate entering orders, scheduling appointments, enter prescriptions for the physician’s review, documentation of phone contact with patient, management of the electronic faxes, release of information compliance, inform patients of test results, as well as any other tasks assigned to the Call Center.
They will work as a liaison between physician offices and other departments to ensure coordination of patient care and patient satisfaction.
#COMPAJ
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
Business Services
$38k-49k (estimate)
03/21/2024
06/29/2024
completestaffingsolutions.com
BOSTON, MA
25 - 50
1993
Private
APRIL SMALL
<$5M
Business Services
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Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
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Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
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