1 CORPORATE CONFERENCE MEETING COORDINATOR 1131014 Job in Washington, DC
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CORPORATE CONFERENCE MEETING COORDINATOR 1131014
$53k-70k (estimate)
Full Time | Restaurants & Catering Services
2 Months Ago
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Compass USA is Hiring a CORPORATE CONFERENCE MEETING COORDINATOR 1131014 Near Washington, DC
The Meeting and Events Team will be efficient, professional and deliver white glove service to all guests at all times. Service delivery may include but not limited to warmly greeting all arriving guests, providing a fond farewell, professionally answering all incoming calls, promptly and accurately executing requests, providing local information or directions, providing transportation support when requested, maintains proficiency in the reservation tool and processes reservations, is knowledgeable of all VIPS's, catering offerings and events of the day.
Key Responsibilities:
- Manage and coordinate executive and departmental programs to execute successful meetings and conferences.
- Greet clients upon reception to direct them to scheduled meeting room.
- Overlook conference reservations, cancellations, and holding requests through the EMS Scheduling Software.
- Responsible for submitting Audio/Visual, room setup, and catering requests provided by client's feedback.
- Weekly and daily Outlook communication with clients to confirm all attendee counts and requests are satisfactory to their needs.
- Phone reception with clients for any changes or conflicts with specific requests they ask to be provided.
- Sustaining prominent professionalism to change, resolve, or improve reservation requests by the client.
- Daily walk through prior to scheduled conference centers to confirm Audio/Visual equipment, catering, and room setup is successfully attained.
- Assist with the coordination of events while anticipating project needs, prioritize work, meet deadlines with little supervision, and be willing to work evenings as necessary.
- Provide outstanding client service, and is able to build relationships with internal and external clients and vendors.
- Assist in shipping and receiving duties as necessary.
- Serve as liaison with Audio Visual service, catering services and any outside vendors on event-related matters.
- Act as the point of contact for meetings and event planning.
- Overlook conference reservations, cancellations, no shows and holding requests through scheduling software.
- Schedule and participate in event walkthroughs with the clients and hosts
- Be knowledgeable of conference center event spaces and event procedures
- Prepare event floorplans at request
- Facilitate weekly coordination meetings with contacts from the facilities, audio visual and security teams. Be able to communicate event details through appropriate business lines.
- Manage event details and bookings within EMS and prepare weekly reports from EMS for various support services groups.
- Work with the catering and audio visual team to secure rental equipment and furniture for events (if required).
- Prepare weekly reports for facilities/porters to ensure spaces are configured accordingly.
- Keep and maintain records of event details within Rapport files and EMS.
- Update SOPs and other Conference Center documents when required.
- Assist with Meet and Greet service for high profile guests and clients when needed
- Conduct walkthroughs of conferencing and event spaces to ensure guests and client expectations are met.
- Phone reception for clients and guests that need assistance booking conferencing space
- Assist with Reserve Space and booking conference rooms for clients
- Support CIS team with Virtual Sessions; note taking, technical support, slide presenting, music,
Job Summary
JOB TYPE
Full Time
INDUSTRY
Restaurants & Catering Services
SALARY
$53k-70k (estimate)
POST DATE
02/25/2023
EXPIRATION DATE
04/24/2024
WEBSITE
compassgroup-nad.com
HEADQUARTERS
SAINT LOUIS, MO
SIZE
25 - 50
FOUNDED
2001
CEO
BRIDGET JORDAN
REVENUE
<$5M
INDUSTRY
Restaurants & Catering Services
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