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Compass Health Network
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Customer Relations Specialist
Compass Health Network Saint Charles, MO
$35k-44k (estimate)
Full Time | Ancillary Healthcare 1 Month Ago
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Compass Health Network is Hiring a Customer Relations Specialist Near Saint Charles, MO

Job Description

Compensation: $17.37/hr

Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.

This is a full-time, benefit eligible position working 40 hours weekly, Monday-Friday 8:30am-5pm. 

The Customer Relations Specialist responsibilities include:

  • Reception
  • Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable
  • Answer all phone calls and emails politely and direct to appropriate office staff
  • Distribute daily mail
  • Keep office supplies and PPE in stock
  • Work with IT department and GFI digital to ensure Office equipment and printers are working properly
  • Follow daily room schedules for clients and co-workers
  • Ensure office space is picked up

Other Responsibilities

  • Adhere to all HIPAA guidelines/regulations
  • Conduct self in accordance with employee manual
  • Keep abreast of any updates/changes and relay those to the Office Supervisor

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$35k-44k (estimate)

POST DATE

04/24/2023

EXPIRATION DATE

05/06/2024

WEBSITE

compasshealthnetwork.org

HEADQUARTERS

WINDSOR, MO

SIZE

500 - 1,000

FOUNDED

1972

CEO

PATRICK OXFORD

REVENUE

$200M - $500M

INDUSTRY

Ancillary Healthcare

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About Compass Health Network

Compass Health Network is a nonprofit health care organization that provides a full continuum of behavioral health services and supports as well as primary and dental health services throughout Missouri and Louisiana.

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The job skills required for Customer Relations Specialist include Customer Service, Organizational Skills, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Relations Specialist positions, which can be used as a reference in future career path planning. As a Customer Relations Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Specialist. You can explore the career advancement for a Customer Relations Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Customer Relations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Specialist job description and responsibilities

Customer agents talk to customers on behalf of businesses and companies.

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Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

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Assist customer with transportation needs and document all calls via center tracking systems schedule, modifying and canceling reservations, as required and the follow- ups as needed; promote great listening skills.

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Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

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Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Specialist jobs

They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.

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Validate and qualify new customers before referring to the appropriate sales manager.

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Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

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Measure and analyze customer feedback.

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Delivered exceptional levels of customer satisfaction through excellent sales service.

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Step 3: View the best colleges and universities for Customer Relations Specialist.

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