1 Guest Experience Ambassador (1223826) Job in Waltham, MA
Compass Group USA is Hiring a Guest Experience Ambassador (1223826) Near Waltham, MA
The Workplace Service Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas, the ambassador will be the point of contact for reception and executive office.
- Provide high-level internal and external customer support.
- Restock office, kitchen, and pantry supplies.
- Prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
- Set-up all conference rooms for new/continuing meetings.
- Ensure all trash is cleared at regular intervals of time.
- Maintain and report all maintenance related reports.
- Greet and welcome visitors with a smile, maintaining eye contact through the entire interaction.
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest.
- Coordinate luggage drop-off and pick-up.
- Ensure the cleanliness of all open work, lobby, and kitchen areas.
- Coordinate and arrange basic office equipment repairs and maintenance.
- Carry out instructions for security, fire, health and safety guidelines.
- Provide first-line support for basic office technology.
- Provide general administrative support.
- Interface with vendors (catering, AV, etc.) to provide seamless customer support.
- Respond to inquiries and anticipate customer needs.
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
- Maintain a strong awareness of business activity and communicate all updates with your team members.
- Communicate and interact effectively with all other departments.
- Conduct opening and closing walkthroughs daily.
- Complete other duties as assigned.
- A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard.
- The ability to work under pressure, while constantly interacting with visitors in a public environment.
- The ability to prioritize tasks and juggle many jobs simultaneously.
- Excellent listening and oral communication skills.
- Basic computer skills and knowledge of office technology / equipment.
- Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
- Discreet, ethical and committed to maintaining a high degree of confidentiality.
- A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
- Two to three years’ experience in a client service / housekeeping / porter or houseman role within a hospitality or corporate environment.
- The ability to move & lift conference furniture up to 50 lbs.
Job Summary
Full Time
Restaurants & Catering Services
$37k-47k (estimate)
09/23/2023
06/13/2024
compassgroup-nad.com
SAINT LOUIS, MO
25 - 50
2001
BRIDGET JORDAN
<$5M
Restaurants & Catering Services
Related Companies
The job skills required for Guest Experience Ambassador (1223826) include Housekeeping, Communicates Effectively, Transportation, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Ambassador (1223826). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Ambassador (1223826). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Experience Ambassador (1223826) positions, which can be used as a reference in future career path planning. As a Guest Experience Ambassador (1223826), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Ambassador (1223826). You can explore the career advancement for a Guest Experience Ambassador (1223826) below and select your interested title to get hiring information.
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