**Food Services Representative, Tyler, Full- Time, Rotating**

CAROUSEL_PARAGRAPH

* 42329

* UT Health Tyler

* Tyler, TX

* Full-Time Regular

* Rotating

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**Advancing Healthcare** ***Together *** **The Future of Healthcare is in East Texas** **Our People.** Our people truly are our greatest strength. They make a massive difference in the amazing care we provide every day. We work closely together to create a positive experience for our patients and each other. **Our Purpose.** We will build on your experience and provide meaningful and purposeful career growth for your future. You will have the opportunity every day to make a difference in someones life and change the course of healthcare. **Our P****lace.** Tyler, Texas is a small town with a huge heart where you will have the privilege of caring for your neighbors. Everybody is somebody here. Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more than 50 clinics across east Texas. With nearly 7,500 employees and over 1,000 licensed in-patient beds, UT Health East Texas provides healthcare services to thousands of patients annually through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service in a metropolitan service area of a quarter-million people. Our Tyler hospital is seeking an experienced **Food Service Representative****.** We are looking for your experience, knowledge and patient care skills in our **Food Services** **Department** where you will be responsible for: ****What You Will Be Doing:****

- Prepares and serves meals to hospital patients.

- Provides simple assistance if needed and meets other patient food service requests and needs.

- Delivers patient trays following the customer service standards outlined in the Food Service Policy Manual. Serves as a liaison between patients, the Food Service Department and the Nutrition Service Department.

- Assembles trays in a timely, attractive and accurate manner. Uses approved food safety practices and quality food presentation skills to meet food sanitation regulations and to provide quality products.

- Utilize hospital computerized information and telecommunication systems for patient diet information in a standardized method.

- Maintains an organized, efficient, clean and sanitary work are to assure a smooth and continuous work flow for patient tray services.

- Complies with UT Health, departmental, TJC, TDH and other regulatory agency standards.

- Understands the basis of hospital diets and knows where to looks for information.

- Maintains professional appearance and cleanliness and remains composed under stressful situation.

- Follows UTHET infection control policies.

- Participate in quality improvement special projects and attends in-services to maintain and improve operations and to increase customer satisfaction.

- This position also includes some driving responsibilities.

* Education:

High School Diploma or Equivalent Preferred

Mandatory satisfactory completion of required nutrition in-service classesExperience:

1 3 years general work experience preferred

1 3 years institutional food service experience preferred

Tyler Smith County Public Health District Food Training Certificate required within six months of hire

Excellent, positive interpersonal/communication skills

Ability to use hospital information system

Maintain filing system

Ability to read/write

Ability to follow oral and written instructions

Self-motivated efficient work habits

Work well in a team

Make diet related decisions based on physician diet orders

Answer telephones and provide positive customer service

Subject to many interruptions

Frequent exposure to a variety of elements including cleaning supplies

Exposure to patient with various ailments and from various socioeconomic backgrounds.

Understand and adapts service techniques based on patient age and cultural background.Certification and Licensure:

Tyler Smith County Public Health District Food Training Certificate required within six months of hireCompliance Requirements

Comply with regulatory requirements, guidelines, and policies

**BEHAVIORAL STANDARDS:**

**Service**

Patient Centered Customer Service: Genuinely care about people.

Cultivate a compassionate environment: Changing lives for the better together.**Quality**

Clinical and Operational Excellence: A relentless drive to be the best.

Holistic Approach: Think and act for the benefit of the whole.**People**

Promote a collaborative environment: Build effective working relationships with others.

Identify and Develop Talent: Prepare others to deliver excellence.**Financial**

Business Acumen: Know, own and drive our business.

Continually Simplify and Improve: Work to make everything as efficient as possible.**Growth**

Foster Innovation: Seek and apply leading edge solutions.

Set Clear Direction: Tell others where you are going, how to get there and why.**PHYSICAL REQUIREMENTS:**

Ability to stand, walk, and work continuously

Ability to reach, stoop, bend, kneel and crouch frequently

Ability to lift, push, and pull heavy objects frequently

Requires moderate physical exertion on a continuous basis

Exposure to heat/cold, odors and varying degrees of kitchen elements

**Now that you read about what you will be doing and the experience we seek, it is time to apply and make a difference in the lives of our patients.** ***UT Health East Texas is an equal opportunity employer (including veterans and persons with disabilities).***