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Compass Government Solutions is a Woman Owned Small Business serving those who have served our nation and is committed to excellence in our daily practices.
Schedules appointments in a government computer system for primary care, specialty, and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.
Patient Appointment Clerk Responsibilities:
Qualifications
• Minimum 6 months working in a medical office
• DoD experience a plus
• High school diploma or GED
• Qualified typist
• Proficient in the English language
• Telephone etiquette (use of multi-line telephone system/call center) and excellent communication and customer
service skills required
• General office administrative and clerical skills to perform receptionist duties and answer telephones required
• Use of standard office equipment and basic computer proficiency (including MS Office Suite) required
• General medical ethics, familiar with medical terminology and Managed Care/TRICARE background desired
• CHCS/AHLTA, MHS GENESIS, DEERS experience desired
• Ability to work in a call center environment a must!
• Must be able to clear a Security Background Investigation and credit check.
Benefits:
Schedule: Monday - Friday
EOE AA M/F/Vet/Disability
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Full Time
$34k-42k (estimate)
11/15/2023
04/26/2024