We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working Arrangement Hybrid Job Description The Opportunity The Long Term Care (LTC) and Fixed Products (FP) Data team is responsible for handling the data flow required to support actuarial modeling, reserve valuation, experience analysis and in-force management activities. This individual will work with global IT professionals and John Hancock actuaries to prioritize projects and deliver accurate data on schedule. The main priorities are to deliver accurate and reliable data, shortening the data delivery time, and implementing quality control infrastructure and processes. Responsibilities: Provide data support and expertise to actuarial areas, such as researching data quality issues and producing systems analysis, to identify root causes and propose solutions Translate business and user requirements into technical requirements, develop business requirement documents and specifications Succinctly summarize findings from data analysis and effectively connect with partners to design optimal solutions Act as liaison between actuarial areas and IS/IT for the development and implementation of new processes/systems and enhancement of existing processes/systems. Break down and describe business needs into Stories supporting an iterative and incremental delivery model Requirements: Excellent SQL programming Understanding the principles of ETL (extract, transform, load) programming, and data lineage Knowledge of standard methodologies in data infrastructure and ability to identify, propose and implement process improvements Outstanding problem-solving abilities and desire to take ownership of projects from start to finish Strong oral and written communication; able to effectively articulate technical vision, possibilities, and outcomes Familiarity with the fundamentals of Insurance Education and Experience: At least 7-10 years of experience in the financial services industry Advanced degree in quantitative field Prior knowledge of Long Term Care or Fixed products / life insurance industry preferred Skills and Proficiencies: Solid understanding of a data querying language such as SQL, Python, R and/or SAS Strong analytical and problem solving skills Strong desire to improve processes Ability to communicate effectively with actuaries and IT professionals Outstanding organization and time management skills; ability to manage competing priorities in a dynamic, fast-paced environment while demonstrating sound judgment Energetic personality with positive, can-do attitude Role model of ethics and integrity who builds a culture of respect Highly effective change agent who leads and embraces change Proactive and results oriented; highly focused on accountability Demonstrates a commitment to delivering excellent service balanced with appropriate risk management Highly collaborative working style What can we offer? A competitive salary and benefits packages! A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities. Our commitment to you Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity! We create opportunities to learn and grow at every stage of your career. Continuous innovation We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all partners and has a positive social and environmental impact. #LI-Hybrid #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Salary & Benefits The annual base salary for this role is listed below. Primary Location Boston, Massachusetts Salary range is expected to be between $86,325.00 USD - $155,385.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.) We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers. We’re proud of our accomplishments and recognitions. Recent awards include: Forbes 2022 World’s Best Employers Canada’s Top 100 Employers 2023 Best Place to Work in Asia-Pacific 2022 Canada’s Top Employers for Young People 2023 Best Place to Work for LGBTQ Equality 2022 To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page. From there, you can sign up to receive job alerts. Discover how you can grow your career, make impact and drive real change with our Winning Team today at www.manulife.com/careers.