Job Summary

The Facilities Maintenance Technician is responsible for repairs and maintenance of credit union retail branches and/or corporate headquarters locations. Ensures all grounds and facilities are well-groomed, maintained and safe for employees, member-customers, and tenants (if applicable).

Duties and Responsibilities

Performing routine maintenance around the building such as fixing structural damage, for example, window, door or wall repair
• Repairing broken or leaking plumbing to avoid water damage and restore full use of water fixtures
• Working on damaged electrical wiring when a shortage or severed wire occurs
• Maintaining the building HVAC equipment in order to keep climate control in the facility functioning properly
• Applying preventative measures to the building to reduce the risk of future problems, such as using a sealant on a flat roof
• Fixing potential safety hazards to avoid injuries
• Painting the building when old paint has become faded or chipped
• Responsible for maintenance and safety of all buildings and grounds using preventive maintenance procedures and producing related documentation.
• Performs basic engineering and maintenance tasks. Secures appropriate outside resources as necessary.
• Acquires bids, oversees service agreements, and monitors expenditures on repairs and maintenance services.
• Reviews property-related invoices for completeness and payment.
• Oversees repair projects and evaluates contractor work performance.
• Coordinates with Manager, Corporate Properties, and other facility staff to ensure proper support is received at all credit union locations.
• Works closely with branch management in regard to service requests and regularly communicates status.
• Conducts annual facility assessments and provides appropriate budget requirements to management.
• Provides monthly time-tracking report assigning effort to the appropriate building or project.
• Promotes honest and open communication throughout the credit union.
• Demonstrates behaviors that are consistent with the credit union's values, philosophies, and leadership characteristics.
• Performs other duties as assigned.

Education and Experience Requirements:

• High school diploma or equivalent
• Five (5) in maintenance-type work in an office and/or retail setting is required.

Required Knowledge, Skills and Abilities:

• Strong knowledge of building systems, maintenance, repair as well as safety codes, rules and regulations regarding the operation of equipment, HVAC, plumbing and electrical systems.
• Experience with electrical wiring and low voltage cabling.
• Proficient with general plumbing repairs.
• Ability to read architectural, mechanical, and electrical plan drawings.
• Proficient with hand tools, common power tools, and fine measurement tools.
• Proficient with laptop or tablet.
• Ability to use a workorder software system such as ServiceNow.
• Knowledge of and ability to use lighting control, energy management, building automation systems.
• Strong interpersonal skills and an ability to communicate appropriately with vendors and employees.
• High level of dependability/responsibility required.
• Strong organizational skills required. Must be able to manage multiple projects simultaneously.
• Ability to self-initiate and look for areas of opportunity, make recommendations for improvement, and follow up as necessary to achieve desired results.
• Ability to communicate effectively orally and in writing.
• Ability to resolve interpersonal conflict and miscommunications.
• Must be able to be bonded.
• Must have a valid driver's license and able to operate and maintain assigned motor vehicle safely, independently, and reliably.

Preferred Knowledge, Skills and Abilities:

• Journeyman plumber
• Journeyman electrician

Physical Requirements:

In this position, individual will be expected to lift up to 40 pounds from time to time. Also, must be able to stoop, bend, reach or stand for extended periods of time. Must be able to drive a company vehicle.

Working Conditions:

• The majority of work will be completed indoors at credit union facilities. This position is periodically exposed to outside weather conditions, including extreme heat and cold. Daily travel is expected between credit union locations in the metro area. Some after-hours and weekend work will be required, but is not the norm.