Concierge

Summary

Community Staffing Solutions (CSS) is seeking a highly-skilled and self-motivated Concierge for our condominiums located near Capital Hill.

You will be performing various administrative and clerical tasks to support the residents our community. You should be comfortable undertaking a variety of customer service and office activities including, greeting residents, answering phones, filing, organizing documents, and basic tracking.

The ideal candidate is reliable with a strong work ethic combined with great communication.

Schedule: Monday-Friday, 10am-6pm

Pay: Starting at $22.00 per hour, DOE

Benefits: Full-time positions are eligible benefits including health insurance (100% employee premiums, voluntary life and disability insurance, paid time off and holidays, and retirement plan.

Essential Job Functions
Provide superior customer service for active and resident community. Be consistent and provide a welcoming and professional presence for all resident interaction.

• Respond to resident front desk needs such as signing, tracking and releasing packages, food delivery and dry-cleaning maintaining standards and security.
• Monitor building keys ensuring that unit and building access to authorized individuals.
• Continuously monitor guests and residents as they enter and exit from the various access points. Inquire with individuals may not have permission to be in the building without a fob or direct permission.
• Keep a consistent log of activities and information passing through the front desk from your shift. Draft and complete incident reports. Report all unusual situations to management and other team members as needed.
• Monitor building access systems and review surveillance systems and building entry. Track suspicious activity throughout the building communicating with teammates.
• Maintain and clean and efficient front desk and lobby, assisting the Porter as needed.
• Enforce Association policies and declaration requirements and inform residents as required about policies.
• Take on administrative projects that support the general operation of the building as assigned by management.
• Work diligently on tasks to ensure the overall success of the operation and provide the best service possible for residents.

Education and Experience

• High school diploma or GED equivalent required; some technical or associates degree desired
• Successful work experience in a front office setting or in another clerical position
• Proficient in Microsoft programs including Excel and Outlook
• 2 – 3 years experience preferred

Skills and Knowledge

• Highly organized and able to use a variety of methods
• Communicates effectively both verbally and in writing
• Basic design skills to create communication strategies
• Strong knowledge of office procedures and basic principles of service
• Able to learn new software with changes to building and security systems

Physical and Environmental

• Must be able to lift and carry a box up to 50lbs and be able to move a dumpster if requested
• Tasks may require racking leaves or shoveling snow outdoors
• Able to work around cleaning products

About Us:

Community Staffing Solutions hires and places employees at the leading condominium and apartment buildings in in Seattle. We employ porters to concierges to custodians to engineering and maintenance staff. We provide growth opportunity, a positive, stable environment, offer benefits for many positions and support for individuals working in this field.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person