Community Resource Network of Florida provides services to Individuals with Developmental Disabilities.

We pride ourselves on our person-centered programs that encourage Individuals to increase their independence and live their best lives. 

We have a current opening in our Life Skills Program. This role is a support role with administrative functions.

This is an in-person position with the capability for some remote work once fully trained. At least 3 days a week will be in person at one of our Life Skills Program locations. 

ROLE OF THE ADMINISTRATIVE SPECIALIST

The Administrative Specialist-Compliance is responsible for ensuring and maintaining compliance with documentation and administrative requirements in accordance with the APD I-Budget handbook. The Administrative Specialist-Compliance will work closely with the Life Skills program director and managers.

ESSENTIAL FUNCTIONS

1.  I-Connect entries

• Enter all Individuals attendance data weekly into the I-Connect system per APD requirements.
• Verify date and time accuracy.
• Verify application of attendance to the proper service authorization in I-Connect.
• Cross reference attendance entries in the Therap System to entries being entered into the I-Connect system.
• Correct any errant entries in the I-Connect system, following attendance adjustments or other changes to an Individuals attendance data.
• Enter all Implementation Plans into I-Connect using the FORMS section per APD requirements.
• Upload all signed Implementation Plan documents to the NOTES section of I-Connect per APD requirements.
• Review signed Implementation Plans, ensuring proper signatures are present prior to uploading to the I-Connect system.
• Enter quarterly and annual reports for each Individual into the I-Connect system in the required timeframe.
• Audit and ensure proper dates are being entered for the quarterly and annual reports.
• Verify the quarterly or annual reports indicate progress status toward the goals.

1. Administration

• Maintain tracking mechanism for Individuals Support Plan dates.
• Ensure current Support Plan is on file for each Individual served.
• Update quarterly and annual report dates per Individual to ensure compliance with submission.
• Update Implementation Plan tracking mechanism with any changes that occur to the Individuals IP date.
• Maintain and update Individuals records in the Therap system.
• Update Therap system with updated or new Support Plan goals.
• Update Therap system with updated Implementation Plan goals.
• Communicate with Waiver Support Coordinators (WSC) when a new SP is needed.
• Communicate with Waiver Support Coordinators (WSC) to request provider documentation be enabled in the I-Connect system.

1. Documentation 

• Run reports weekly to ensure Instructors compliance with daily documentation completion.
• Provide report to the program manager of missing documentation.
• Ensure all documentation has been completed prior to billing.
• Maintain annual paperwork requirements for all participating Individuals.
• Send out annual paperwork updates.
• Obtain and track annual paperwork for each Individual, work with program managers to obtain missing forms.
• Extract monthly behavior data reports from Therap.
• Send monthly behavior data to WSC.
• Send out and track satisfaction surveys to all program participants, annually or semi-annually depending upon requirements.
• Compile satisfaction survey results once received.
• Present satisfaction survey results to LSP program director
• Other duties as assigned.
• SUPERVISORY RESPONSIBILITY
• No supervisory responsibility

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Primary activities are conducted within a well-lit, climate-controlled facility.
• Occasional community outings may require outdoor travel and potential exposure to unpleasant weather.
• Ability to bend, stand, kneel, crouch, walk, or sit for extended periods of time and possess the normal range of body motion.
• Ability to feel objects, tools, controls, reach with hands and arms.
• Must occasionally lift or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

QUALIFICATIONS

• High School diploma or equivalent.
• One (1) year experience in an office setting, preferably in a medical office, prior experience working with Individuals with Disabilities a plus.
• One (1) year customer service experience.
• Valid state driver’s license.
• Must pass Level II Background screening.
• High level of computer experience and data management.

KNOWLEDGE AND SKILLS

• Exhibit strong interpersonal and communication skills.
• Highly proficient computer skills
• Must be able to navigate multiple operations systems.
• Must be very detail oriented.
• Ability to work under tight time parameters.
• Ability and interest in working with people with developmental disabilities and physical limitations.
• Demonstrate reliability, dependability, and punctuality.
• Must maintain training compliance per APD requirements.