Company Description

Residents, and their wellbeing, sit at the heart of Jonathan Rose Companies. Rose Community Management (RCM) - our property management company - delivers hands-on, customer-focused services to our residents and economic benefits to our owners.

With over 300 dedicated team members covering 11 states, our community-based teams are focused on ensuring that the properties we manage are socially, environmentally and financially healthier and more vibrant places to live.

RCM helps to deliver the company’s “Communities of Opportunity” model, by bringing health, education, financial, cultural and social services to our residents so that they become empowered partners in their communities, improving economic and social outcomes.

Our community-based teams collaborate closely with experienced support function staff to deliver meaningful customer-focused services while maximizing operational efficiencies.

We have the skills and expertise to manage affordable, mixed income and market rented housing in a way that we believe makes a lasting, positive impact on peoples’ lives.

Position DescriptionAssists the Community Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trained on Community Manager functions and acts in that capacity in the Manager’s absence. Assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Monitors regulatory compliance and company policies and procedures related to property management.

The pay range for this position is $21.60 - $28.80/hr based upon factors including but not limited to related experience and time in the industry.

Responsibilities:

• Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff.
• Assists in the management of efficient operation of the property consistent with company polices.
• Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests.
• Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Main Office and Fair Housing policies and procedures.
• Prepares service orders when residents call and distributes to appropriate associates for completion.
• Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Main Office and follows up on any delinquent rents, initiating eviction procedures as necessary.
• Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company.
• Quotes established rental rates and promotions.
• Makes follow-up calls, sends follow-up literature and pursues rental status.
• Collects funds related to applications, security deposits and rentals.
• Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Depending on property needs, ensures all affordable housing program requirements and applicable HUD/Agency regulations are monitored and in full compliance with regulatory agreements and agencies, including waiting list, certifications, recertifications, and other reporting requirements.
• Ensures compliance of property associates.

Requirements:

• High School Diploma or GED required.
• Associate's Degree or related preferred.
• 1-2 years experience with property management functions such as leasing, bookkeeping, and operations required.
• 1-2 years experience with Section 8/HPD preferred.
• Advanced Time Management skills required.
• Record Keeping skills required. 
• Detail-Oriented skills required.
• Accountability skills required. 

Rose Companies Benefits:

At Rose Companies our goal is to provide an affordable and comprehensive benefits package that provides security for you and your family and supports your overall wellbeing. Benefits offered include, but are not limited to: Medical, Dental, Vision, Flexible Spending Accounts, Life, Short-Term Disability, Long-Term Disability, 401K with company match, competitive paid time off policy, paid holidays, parental bonding leave and educational assistance. 

Rose Companies is committed in policy and practice to providing equal employment opportunities for all applicants and employees, based upon their training, experience, and overall qualifications. Consistent with this commitment, discrimination against an applicant or employee based upon the individual’s race, color, creed, religion, sex, gender, age, national origin, ancestry, citizenship status, marital or familial status, sexual orientation, gender identity, gender expression, disability, military status, protected veteran status, genetic information, or any other condition or characteristic protected by law is strictly prohibited.