We are offering a $250 Sign-On Bonus opportunity for New Hires! (must complete 90 day satisfactory employment to be eligible)

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced Program Manager in Allentown, PA for our residential services. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities:

• Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities, building community networks and meeting employment goals
• Manage staff schedules and ensure shifts are adequately staffed
• Provide training on community participation supports, community networks, job searching, job support, and job coaching
• Manage team performance and caseloads through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum, ACRE and OVR employment
• Communicate with the families and guardians of individuals we support as needed
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management, and goals related to employment, volunteerism, and community participation supports
• Ensure program documentation and billable records are completed accurately and timely
• Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families, guardians, and provider staff of the individuals in our care
• May be required to fill shifts and carry a caseload while program is in development as well as when staff vacancies arise when staffing issues arise
• Builds support network between individuals, family, and community members
• Ensures consistent service that connects work, home, and recreational needs
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
• Additional tasks and responsibilities may be assigned

Minimum Requirements:

• High School Diploma or GED; Bachelor’s Degree Preferred
• Complete all state and agency required training per state guidelines
• Valid driver’s license with a satisfactory driving record
• Experience supporting individuals with intellectual or developmental disabilities
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Team oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Ability to exercise good judgment and remain calm in crisis situations
• Excellent verbal and written communication skills
• Excellent time management skills

Working Conditions:

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• Required to be on-call in cooperation with other management staff
• Frequent lifting, stretching, and other physical exertion may be required
• May be required to transport individuals utilizing your own vehicle or company provided vehicles
• May be required to lift or move 25 pounds
• May assist with wheelchair transfer of non-ambulatory individuals
• May be exposed to various medical conditions and communicable diseases

Why Community Options, Inc?

• Insurance Options (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous Paid Time Off (PTO)
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Exceptional Career Growth Opportunities

Community Options is an Equal Opportunity Employer M/F/D/V

#IND-LH

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• IDD: 1 year (Required)

License/Certification:

• Drivers License (Required)

Ability to Relocate:

• Allentown, PA: Relocate before starting work (Required)

Work Location: In person