Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are seeking Quality Assurance Coordinator in Queens, NY. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office. This person will be held accountable for ensuring the appropriate implementation of policies and procedures and, ensuring programs are completely in compliance with state rules, regulations and agency policies.

Starting pay is $50,000-$60,000/ annually

Responsibilities

• Schedules and conducts QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap and billing documentation
• Conduct comprehensive record reviews
• Conducts physical site inspections of homes and programs
• Submits a quarterly report card to the National Compliance and QA Director and to the Regional/State Director
• Conducts 30-day initial audit of all new homes and programs
• Audits individuals’ in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct
• Communicates findings of audits to the Regional/State Director, Executive Director and National Compliance and QA Director
• Recommends any necessary changes in current policy and procedures
• Member of the National & Local QA committees
• Conducts staff training as needed
• Conducts investigations as needed
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
• Maintains a master file of all audits

Minimum Requirements

• Bachelor’s Degree in a related field and three years of relevant experience
• Valid driver’s license with a satisfactory driving record
• Commitment to and knowledge of community-based support for persons with disabilities
• Working knowledge of management of an effective QA program
• Ability to present facts and recommendations effectively in oral and written form
• Independent judgment is required to plan, prioritize, and organize diversified workload
• Knowledge and understanding of local regulatory agency operations

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Send your resume to: RESUMES-QU@comop.org

Community Options is an Equal Opportunity Employer M/F/D/V