Reports to: Clinical Director of Outpatient Behavioral Health

Department: Child and Family Services Program: Child/ Outpatient
Behavioral Health

Job Code: CASMGR1 Job Grade: 17

Titles
Reporting Into:

Clinical Director FLSA Exemption:

Exempt
X Non-Exempt

Work Location: 233 Main Street, New Britain
255 Bank Street, Waterbury

EEO Category: Service Workers
(9A)

Summary:
Case manager will be assigned to be on-site in various schools (K-12) in the Greater Waterbury and Greater
New Britain areas to respond to youth’s social and emotional needs and to debrief with staff, students, and
caregivers following behavioral incidences that may have resulted in disciplinary outcomes (i.e., suspensions)
or crisis intervention (i.e., EMPS, emergency department visit, in-patient admission). Case manager will also
assist with providing case management services to child outpatient clients, both in office and in the
community, who are in need of additional wrap around support. Services includes treatment planning,
advocacy, linkage, referrals, and crisis intervention.

Essential Responsibilities and Target Outcomes:
 While on-site at assigned schools, case manager will respond to students’ social and emotional needs

when it is appropriate to intervene alongside school staff.
 Facilitate debriefing for school staff, students, and their caregivers when appropriate following a

behavioral incidence at school that may or may not have resulted in disciplinary outcomes or crisis
interventions for the student.

 Support students and their caregivers as well as school staff with transitioning student back to school
following a behavioral health-related crisis intervention (i.e., ED visit, hospital admission) or
disciplinary outcome (i.e., suspension).

 Provides case management services, such as communicating with schools, pediatricians, DCF,
juvenile court, and other social service agencies

 Supports client’s recovery plan goals
 Provides crisis intervention to child and family in the home, office or community if need arises.
 Provides case management services, advocacy, and assistance to clients with linkage to services.
 Collaborates with integrated CMHA clinical team to ensure all services provided are communicated

with whole team to be an effective wrap around model.
 Assures timely documentation is maintained in accordance with CMHA policies and procedures,

including but not limited to progress notes, treatment plans, authorizations, program orientation,
consent to treat, activity logs, and monthly targeted case management notes.

 Maintains appropriate caseload as determined by CMHA and funder
 Performs other related duties as assigned.

Principal Customers:
Clients referred by DCF, Parents, Schools, Court System, Pediatricians, other programs within CMHA
and other social service agencies.

Community Mental Health Affiliates - Job Description

Job Description: Youth Clinical Case Manager - CGC Effective: June 2021

Critical Work Relationships:
Director, Coordinator Intensive Services, Program Clinicians and psychiatrist, DCF, Juvenile Court,
Schools, Pediatrician, other programs within CMHA and other Social Service Agencies as
appropriate.

Minimum Requirements:
Education: Bachelor’s Degree in behavioral health such as social work, human services,

counseling or related area preferred. In pursuit of a bachelor’s degree in a
human service field with a minimum of a High School Diploma required.

Credentials and
Licenses:

 Valid CT driver’s license
 Certified in MANDT (or must pass MANDT training within three

months of hire), First Aid and CPR
 Bilingual preferred (Spanish/English)