Reports to: Assistant Program Coordinator ;

Program Coordinator

Division/
Department:

Residential Programming Programs: Group Homes/Supervised
Apartments

Job Code: RESP RE Job Grade: 17

Titles Reporting
Into:

None FLSA Exemption:
Exempt

X Non-Exempt
Work Location: New Britain ; Waterbury EEO Category:

Service Workers (9A)
Summary:

Develops and monitors treatment plans with a case load of adult residential clients toward the goal of eventual
independent living. Coordinates care with the client throughout the CMHA system of services. Supervises
client activity and participation in the residential program while ensuring client safety, comfort and
satisfaction.

Essential Responsibilities and Target Outcomes:

• Provides direct care to clients by conducting individualized and group education, skill building,

recreation and household maintenance activities and/or monitoring environment with clients for
cleanliness, safety and repairs.

• Develops and reviews individualized treatment plans with clients to identify goals and progress

throughout the client’s stay by meeting with each client on the caseload at least once each week.

• Maintains client medical records by documenting all client activity in the form of Progress Notes and

Treatment Plans in accordance with agency Policy and Procedure. Completes all additional program
required documentation, including change of shift report in compliance with CMHA Policies and
Procedures.

• Supervises and documents the self‐administration of medication to program clients as scheduled in an

accurate, professional way by adhering to program policy and procedure and training.

• Communicates and/or advocates with other internal and external providers to ensure consistency of and

accessibility to requested/needed services. May provide transportation as needed.

• Performs other related duties as assigned.

Principal Customers:
DMHAS Target Population of adult clients from CAC 19, Region IV who are severely and persistently mentally
ill and/or co‐occurring disordered residing in the program and their families.

Critical Work Relationships:

All CMHA programming
All clinical and medical staff of DMHAS referring facilities/agencies. Regulatory/Accreditation personnel. All
providers of ancillary services to Residential clients.

Community Mental Health Affiliates - Job Description

Job Description: Recovery Specialist Residential Effective 5-1-22

Minimum Requirements:

Education: Bachelor Degree in a mental health related field preferred or equivalent experience
Credentials and
Licenses:

Must have valid driver’s license
Will become certified in MANDT, First Aid, and CPR.
Participate in trainings on an annual basis, as assigned.

Experience Successful experience working in Case Management or related field with a solid
understanding of Mental Health conditions, preferably a minimum of one year.

Record (EMR) system.

Competencies:
Behavioral Skill Sets

• Interpersonal ability to establish trusting relationships with clients and

natural supports.

• Ability to assess and formulate clinical needs as expressed by the client and

document in treatment plans.

• Ability to practice effective interpersonal skills with clients, their families

and all involved parties.

• Knowledge and ability to professionally respond to developmental

characteristics and needs of the spectrum of adult clients.

• Ability to teach, develop/achieve and motivate clients to maximum/desired

behavior and/or goals.

• Interpersonal ability to establish positive relationships with internal and

external constitutes.

• Ability to work a flexible schedule when needed.
• Ability to respond effectively to emergency situations.
• Ability to design, deliver, and ensure highly individualized services and