Overview

Come join a friendly and inclusive team that provides quality care! Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. Community Healthlink (CHL) is looking for a Full-time (37.5 hrs/wk) Residential Counselor I/II  in Worcester, MA.

The Randolph House program serves 8 adult clients with persistent mental illness and is staffed 24/7. This program prides itself on fostering a family-like atmosphere by providing a nurturing, safe, supportive and respectful milieu. A dedicated team of staff work collaboratively with providers, administering education and support to each client to ensure that they meet their individual goal.

The program provides support such as medication management, symptom management, relapse prevention, transportation to appointments, healthy meals, and a weekly staff-lead skills or recreational group. Staff work with individuals on their specific needs and attend team meetings and collaborate with providers. This position provides an opportunity to join a team of dedicated staff who provide ongoing support and services to individuals with persistent mental illness.

Responsibilities

• Performs duties using recovery oriented principles.
• Maintain and comply with regulations for DMH, HUD, BSAS and DPH MAP Certification.
• Ability to write behaviorally stated treatment plans.
• Ability to observe, document, teach and respond to mental and physical health as well as other needs of consumers such as community living skills.
• Must be able pass required trainings including Medication Administration Program (MAP), CPR and First Aid

SPECIFIC DUTIES:

• Primary Counselor: Serve as residential counselor for a specified number of residents as requested by the supervisor. 
• Treatment Planning: Develop, implement and document treatment needs assessments, treatment plan, and progress reviews as part of continuous quality improvement activities.
• Community Living: Work with residents to assist with activities of daily living and foster a sense of safety in the community which includes personal hygiene and self-care skills, money management and budgeting, symptom management, relapse prevention, use of public transportation and transporting, problem solving and conflict resolution, and other interventions as necessary.
• Nutrition: Ensure healthful menu planning, food shopping, and meal preparation through coordination and assistance.
• Medications: Monitor residents’ medication, refills, documentation of medications and changes, assist with attending appointments, and safe storage. 
• Groups: Lead two or more skill development or recreational group (s) per week as assigned.
• Continuity of Care: Attend teams and case conferences, and collaborate with other providers for designated residents. Provide outreach as designated to community-based residents.
• Routine Paperwork: Prepare daily log entries, incident reports and other required paperwork to ensure the program meets the standards.
• Facility Upkeep: Work with residents to maintain the residence on a daily basis including chores, bedroom upkeep, yard and other light housekeeping duties.
• Other Duties: Other related job duties as assigned in order to provide quality rehabilitation services. May include transporting residents in personal car or program vehicles, physical assistance, close supervision, and other such duties. 
• Maintain Competencies: Human Rights, dual diagnosis, infection control, CPR, First Aid, MAP, agency and divisional policy and procedures as well as other required competencies.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 

Qualifications

• Grade C02: Residenital Counselor I: Associates degree in Human Services or High School Diploma/GED or HiSet plus 1 year experience
• Grade C04: Residential Counselor II: Bachelor's degree in social work or related mental health field.
• Will consider Bachelor's degree in non-related field with human services experience.
• Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle
• All Bilingual applicants are strongly urged to apply.
• All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.