POSITION PURPOSE:
The Security Officer is responsible for providing a secure and safe building for peers, staff, patients, and providers.
POSITION REQUIREMENTS / QUALIFICATIONS:
Education/Experience:
A minimum of a High School Diploma, or GED with one-year experience working as a Security Officer. General knowledge of security duties. Educational courses in Law Enforcement desired.

Licensure / Certification:
Florida State unarmed Guard License desired. Maintain current CPR certification from the American Heart Association. Must have an active Florida Driver’s License.

Skills / Ability:
Ability to use good judgment and tact in working with persons of various ethnic backgrounds. Good physical condition to run and restrain patients.

Hours: Forty hours per week, five days per week, and nights as scheduled.
POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)
On each assigned tour of duty:
Maintains crowd control for all CHI patient care and mall areas.
Provides immediate response to pages and radio calls.
Ensure that lights are turned on or off as required.
Patrol staff and patient/visitor parking lots, directing traffic when required, issuing traffic notices to parking violators as required.
Complete Irregularity Report on all irregularities: thefts, fires, and on any misconduct by staff, patients or visitor who break CHI rules and regulations.
Notify metro police of all break-ins; car thefts, hubcaps, batteries, act of vandalism and disturbances.
Maintain key control of building at all times.
Responsible for locking and/or unlocking center exit doors, department doors, lock, and unlock outside gates as required.
Assist staff and patients/visitors whenever needed or called upon.
Contact designated administrative staff person as soon as an unusual incident or situation is known.
Receives & investigates reports of problems to determine appropriate response.
Responsible for raising or lowering the US Flag by 8:00 AM (mornings) or 6:00 PM (evenings) on normal CHI workdays.
Maintaining & completing all required entries in Security logbook.
Process in/out new or terminated CHI employees.
Responsible for activating and de-activating alarm system at CHI facilities as required.
Constantly reporting all safety hazardous conditions observed to the Safety Officer.
Ensure that all doors and gates are properly locked as required.
Issue identification badges and vehicle decals to all new CHI employees.
Reports to work on time and ready to work with minimal absenteeism.
Demonstrates the ability to communicate the companies’ mission, vision, and values, as well as Departmental goals, to all staff.
Provides leadership and guidance to other staff in goal setting, problem solving, resource management and outcome achievement.
Defines performance objectives and metrics for the department and assesses the level of competence of Staff in a timely manner.
Demonstrates a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others.
Demonstrates the ability to cope with and manage change, as well as help others do the same.
Collaborates with other departments to create systems and problems solve ongoing issues that impact Departmental/organizational goals and/or patient care delivery.
Demonstrates fiscal accountability for departmental resources and the ability to achieve outcomes within allocated resources.
Demonstrates a clear understanding of regulations applicable to patient care and/or other department functions.
Written safety management plan is reviewed annually.
Attends meetings as required such as in-service meetings, department head meetings, staff meetings and committee meetings.
Keeps up date in the field of safety through current literature.
Promote positive employee relations.
Attends all required safety training programs and can describe responsibilities related to general safety, Department/service safety and specific job-related hazards.
Responsibly follows the companies’ exposure control plans/blood borne and air borne pathogens.
Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment.
Ensures a safe environment by instituting appropriate control measures.
Promotes effective working relations and works effectively as part of department/unit team inter and intra departmentally to facilitate the departments/units ability to meet its goals and objectives.
Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible and courteous environment.
Maintains a professional composure and confidence during stressful situations.
Conducts all work activities with respect, rights and wishes of patients, visitors, families, and fellow employees.
Maintain confidentiality of all company and patient information at all times.
Provides managers/staff with guidance and resources to identify/control area for safety risk.
Coordinates regular hazard surveillance tours of the facility including Departmental follow-up of recommendations.
Reports on findings, and actions taken and results of measurement.
Directs the development of companies wide and departmental Safety Policies and Procedures.
Participate in the Education & Training Program to meet the identified need of the center and/or employee.
Takes timely action to intervene in situations or conditions that pose an immediate threat to life, health or property.
Reports findings of hazardous conditions and unsafe practices to the Safety Committee.
Maintains knowledge of centers construction standards, methods, practices, techniques, materials, equipment, and utility system sufficient to determine compliance with safety standards and requirements and devise correction/improvements where applicable.
May act as Mental Health Technician in extreme cases or when needed in the Crisis Stabilization Unit.
Keep current as to techniques and processes utilized in risk assessment, incident investigation, hazard analysis, program evaluation, and documentation.
Adheres to Confidentiality Policies and Procedures / HIPAA Regulations.
Performs other duties as assigned.