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3 Patient Access Representative Jobs in Canaan, CT

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Community Health and Wellness of Greater Torrington, Inc.
Canaan, CT | Full Time
$36k-45k (estimate)
6 Months Ago
Community Health and Wellness of Greater...
Canaan, CT | Full Time
$36k-45k (estimate)
9 Months Ago
Robert Half
Canaan, CT | Per Diem
$42k-52k (estimate)
4 Months Ago
Patient Access Representative
$36k-45k (estimate)
Full Time 9 Months Ago
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Community Health and Wellness of Greater... is Hiring a Patient Access Representative Near Canaan, CT

Position Summary:
The Patient Access Representative (PAR) is responsible for welcoming patients and visitors by greeting them in a friendly, prompt and helpful manner as well as assisting with new patients to our clinic.
Essential Functions & Responsibilities:
  • Responsible to communicate with patients if there’s going to be a wait because of unforeseen circumstances or if there are other items patient may need assistance with; suggest alternative solutions whenever possible.
  • Responsible for registering new patients in a cheerful, helpful manner.
  • Responsible for verifying all demographic and insurance information to ensure accurate and complete data entry. Responsible for verifying that correct PCP is entered into the patient’s medical record.
  • Verification of each patient's individual insurance coverage utilizing multiple tools to include but not limited to electronic verification through our EHR as well as electronic verification through individual insurance websites within the appropriate timeframe.
  • Responsible for scheduling new patient appointments.
  • Responsible for updating new patient charts once they have completed a new patient packet.
  • Responsible for ensuring updated demographic forms are in patient charts, if not coordinating with the front desk staff to have patients fill out the necessary paperwork at their appointment.
  • Responsible for coordinating with the Financial Aid Assistant when a self-pay patient has been identified.
  • Responsible for registering new children in the School Based Health Clinic.
  • Responsible for scheduling new SBHC appointments.
  • Responsible for monitoring of patient wait times and patient flow in lobby; will round on all patients in waiting area every two hours.
  • Responsible for completing the day-to-day tasks of the front office in an appropriate and professional manner focusing on customer service and patient satisfaction.
  • Responsible for answering phone calls to determine appropriate routing of call to the appropriate medical team member.
  • Responsible for answering the telephone in a cheerful, polite manner to all incoming calls, documenting messages in the “telephone encounters” (TE) in the E.H.R. transferring calls when required to appropriate medical staff.
  • Perform other duties as assigned, including coverage for other Patient Access duties as needed.
  • May also rotate to other departments as needed.
  • Provides excellent customer service to all patients, staff and visitors of CHWC at all times.
Additional General Requirements: Professional positive attitude, understanding of customer service principles, trustworthiness and excellent interpersonal skills.
Job Qualifications/Requirements:
Experience as a medical receptionist with multi-line phones and familiarity with insurance and electronic medical record (EMR) preferred.
Other Requirements:
1. Ability to demonstrate excellent customer service
2. Ability to prioritize responsibilities.
3. Ability to multi-task efficiently and effectively.
4. Must be able to act calmly and effectively in a busy or stressful situation.
5. Ability to communicate effectively in person, by phone and in writing.
Education: High school diploma or equivalent.
Experience: Previous medical office experience preferred.
Language Skills: Must speak, write and read English proficiently. Spanish preferred but not required.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

08/19/2023

EXPIRATION DATE

05/26/2024

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The job skills required for Patient Access Representative include Customer Service, Scheduling, Front Office, EHR, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Representative positions, which can be used as a reference in future career path planning. As a Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative. You can explore the career advancement for a Patient Access Representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Representative job description and responsibilities

Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.

02/20/2022: Elkhart, IN

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

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Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

01/30/2022: New Britain, CT

Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

01/29/2022: Cincinnati, OH

Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Representative jobs

Seek Out Hospitality Skills Training Opportunities.

02/11/2022: Buffalo, NY

Ensure Clarity of Expectations.

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Listen, understand and take action.

01/24/2022: Longview, TX

Communicate as efficiently as possible.

01/24/2022: Killeen, TX

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

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Step 3: View the best colleges and universities for Patient Access Representative.

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