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POSITION SUMMARY/RESPONSIBILITIES:
Serve as an advocate to assist and/or represent Special Health Care Needs (SHCN) which includes STAR Kids and STAR PLUS members on their behalf, in providing education and support to access necessary services. To include communication via correspondence as needed. This individual may work closely with the Service Coordination team and may facilitate mediation in cases of reported complaints regarding service coordination. They may also assist the member in accessing non-covered services, such as those provided in other social service or community programs. Additionally, they may be called upon to participate in other processes as needed. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies in regard to all aspects of operations within Member Services.
EDUCATION/EXPERIENCE
Bachelor’s degree in business, health care or related field with at least two years’ experience in the managed care industry is required. Minimum of five years’ experience in the managed care industry may be substituted for college education. Complaints and appeals resolution or quality improvement management experience as well as working with special needs population is preferred.
Other
Ancillary Healthcare
$34k-41k (estimate)
03/14/2024
06/09/2024
cfhp.com
SAN ANTONIO, TX
50 - 100
1995
NGO/NPO/NFP/Organization/Association
RICHARD CESPEDES
$50M - $200M
Ancillary Healthcare
CFHP is a non-profit Health Maintenance Organization that offers health care coverage services for individuals and families.
The job skills required for Member Advocate include Accountability, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Advocate positions, which can be used as a reference in future career path planning. As a Member Advocate, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Advocate. You can explore the career advancement for a Member Advocate below and select your interested title to get hiring information.
If you are interested in becoming a Member Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Advocate job description and responsibilities
An advocate may be a shareholder/owner of business juridical persons and a member of voluntary associations and political parties.
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Processes incoming calls, faxes and voicemails from claimants, providers, clients, attorneys, etc., resolving their claims related questions and issues in accordance with designed guidelines and policies.
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Inputs newly reported claims and updates to claims into system(s), ensures claim files are properly documented and coding is correct.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Advocate jobs
High school diploma or GED required.
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Associate’s degree from an accredited college or university preferred.
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Professional certification as applicable to line of business preferred.
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Sales and retail-based employers look for advocates with sales skills to advise customers on available products or services, using selling techniques to promote specific offers.
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Step 3: View the best colleges and universities for Member Advocate.