4 Member Service Representative Jobs in Green Bay, WI
Community First Credit Union is Hiring a Member Service Representative Near Green Bay, WI
** Member Service Representative**
**Job Category****:** Branch Operations **Requisition Number****:** MEMBE001550 Showing 1 location **Job Details**
**Description**
We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as a valued partner for our members. Our strong branch traffic shows there's still something special about the face-to-face conversations youll support. Having relationship-based discussions to uncover a members financial needs will allow you to offer exceptional consumer deposit and loan products solutions. If you seek meaningful work and aspire to create a positive, life-changing difference in your community, we'd like to talk with you!
**As our Member Service Representative, you will:**
* Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available within Community First. Provide solutions within the governing policies and procedures of the credit union
* Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets, HSA, IRA, ACH, and ATM. Also, close accounts when necessary
* Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries
* Assist members in the successful resolution of questions or concerns they may have regarding their accounts at Community First
* Take loan applications, perform debt ratio/collateral analysis, obtain approval, close loan, and complete file
* Customize protection solutions for all applicable lending products, including payment protection, GAP, and warranty
* Address member questions about mortgage loans, commercial loans, credit cards, and other products or services
* Promote and cross-sell based on member needs all credit union products and services to increase services per household and deepen member relationships
**An ideal candidate will have a combination of:**
* Associate's degree in banking, finance, business, or a related field
* Two years of relevant experience; prior lending, and financial services experience is preferred
* Exceptional verbal and written communication skills, strong time management, and organizational skills
* Familiarity with Microsoft Office suite and web-based software packages
* Passion for providing outstanding service to our members - internal and external
* The ability to work hard, find solutions and have fun
**Qualifications**
**Skills**
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Job Summary
Full Time
$34k-42k (estimate)
05/02/2024
05/15/2024
communityfirstcu.org
GREEN BAY, WI
<25
1953
JOSH BUSHMAKER
<$5M
Banking
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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
