The Case Manager is to provide direct service to adults who have a serious mental illness or emotional disorder and their families. The primary goals of the Case Manager are to promote as much independent living in the community as possible and reduce the chance of psychiatric emergency service contacts and hospitalizations. The Case Manager is to access, coordinate and monitor the resources and services available to the consumer and their family. In addition the case manager should provide support, training and assistance required for a safe and healthy community life promoted through stability in relationships, housing and education.