POSITION SUMMARY

The Director of PSHP represents the agency at high level external meetings and also informs internal approaches for program development. The Director is responsible for the oversight of CC's Permanent Supportive Housing Program (PSHP) funded with Dept of Human Services and the portfolio of supportive housing programs funded with The Community Partnership for the Prevention of Homelessness (TCP) and U.S. Department of Housing and Urban Development (HUD). The Director provides leadership and management to monitor the quality of program outcomes and ensure the fiscal sustainability of the programs. The Director regularly attends outside forums and may also lead initiatives with community providers, advocacy organizations, government partners, and other stakeholders.

KEY RESPONSIBILITIES

• Support Clinical Housing/ Program Managers with providing high quality supportive services.
• Provide oversight to Clinical Housing/ Program Managers who supervise frontline case management staff- e.g., conduct daily team check-ins and weekly team meetings to ensure that services are being delivered as outlined in the contract and program participants service plans.
• Meet with each Clinical Housing/ Program Managers at least weekly for the first 3 months of employment and as needed thereafter and aligned with contract regulations and agency supervision guidelines.
• Provide team back-up and coverage when staff members are on vacation or sick leave.
• Deliver direct services to program participants or networks as needed.
• Assist Clinical Housing/ Program Managers and frontline staff with leading skills training groups with participants as aligned with program goals. ·
• Provide formal training to Clinical Housing/ Program Managers and frontline staff to promote professional skills building.
• Complete training relevant to position and to the maintenance of any credentials and licenses.
• Additionally:
• Ensure contract compliance - e.g., work with program staff and pers01mel in other departments such as Human Resources and Accounting to complete all mandatory deliverables on time.
• Manage program resources within the approved budgets.
• Lead efforts across agency departments to prepare for program audits (e.g., program staff, accounting, human resources, etc.).
• Participate in agency leadership meetings and advancing the agency mission.
• Represent agency at external meetings with funders, government partners, advocacy forum, and other community stakeholders.
• Develop innovative approaches for enhancing services delivery and new programs.
• Assist with applying for new grants and business growth opportunities.
• Participate in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Fulfills supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:

• Models and reinforces Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia, many of whom are coping with challenges including mental illness, addiction, and the aftermath of trauma and abuse.
• Models and reinforces Community Connections values of quality, innovation, respect, equity, and integrity daily.
• Reinforces Community Connection’s commitment to diversity, equity, and inclusion.
• Protects the privacy of our consumer’s protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
• Completes and stays current on role specific and organizational wide training.
• Performs other duties as assigned on an as-needed basis.

DESIRED KNOWLEDGE/SKILLS/ABILITIES:

• MA plus 4 years relevant experience required including supervising other employees. Preferred Clinical License in Social Work, Counseling, or Certification in Addiction Counseling (LGSW/LICSW, LGPC/LPC, or CAC)
• Possession of a valid driver’s license and auto insurance required.
• Ability to effectively present information and respond to questions from groups of managers, clients, consumers, and the public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.