Salary: $46,074.00 - $52,000.00 Annually
Job Type: Full-Time
Job Number: 240240
Location: 16000 East CentreTech Parkway Aurora, CO
Department: Institutional Support
OVERVIEW OF CCA
The Community College of Aurora (CCA) is a dynamic institution that is committed to serving its diverse student population through innovations in instruction and student support founded on principles of equity and inclusion. CCA is a public, two-year community college serving Aurora and east metro Denver and has been designated as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. CCA enrolls 11,000 students annually, over 62% of whom are students of color, including nearly 32% Hispanic students. 65% of CCA students receive some type of financial aid, including 52% of whom receive Pell grants, and nearly two-thirds are first-generation college students. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers our Inclusive Excellence work and applies an equity lens to everything we do.
POSITION SUMMARY
This full-time position is responsible for Systems and Operations in the Cashier's Office. Position will work closely with the Bursar, Assistant Controller, Controller, staff accountants and other members of Student Services staff to design and implement effective and efficient Cashiering processes. Assists with planning, developing, implementing and administering all phases of Cashier duties. Oversees ongoing staff training and participating in the development, documentation, implementation, and monitoring of policies and procedures necessary to ensure compliance with federal, state, and institutional regulations. This position will oversee processing areas including cash receipts, cash deposits, third party billing, collection of past due accounts, internal cash controls, procedure documentation, reconciliations and serving students on occasion. Directly supervises Cashier's Office staff including hiring, training, establishing benchmarks and work goals and scheduling staff in the cashier's office. Every CCA faculty and staff member is expected to participate in the assessment process of the college, utilizing the results of assessment for continuous institutional improvement.
Examples of Duties / Knowledge & Skills

• Manage the day-to-day activities of the cashier's office; including hiring, training, cross training, supervising, and scheduling the Cashier Office staff to ensure proper coverage.
• Ensure cash controls are established and followed.
• Establish measurements and benchmarks of work performed within the Cashier's Office.
• Explain Cashier's Office policies and practices to non- accounting users.
• Resolve student accounting disputes and discrepancies caused by system or human error.
• Communicate resolution of discrepancies to students and staff.
• Work in a dynamic environment with multiple responsibilities.
• Complete performance plans, reviews, and evaluations of staff.
• Follow-up with corrective and disciplinary actions up to and including termination when needed.

• Oversee the timely and accurate processing of all Cashier's Office workflow including student payments, interdepartmental processing and posting of charges and reconciliation of accounts.
• Assist with and oversee monitoring and timely collection of unpaid receivables, third party sponsor processes, collections processes and documentation of all Cashier's Office procedures.
• Ensure daily bank deposits are timely and accurate.
• Monitor cashier functions for compliance with accounting standards, State Fiscal Rules, and College policies and procedures.

• Works with senior leadership to develop, establish and implement policies and procedures specific to the unit's function in compliance with all federal, state and institutional policies.
• Works with Bursar, Fiscal and other Student Services Staff to promote an atmosphere of customer service that supports the Vision and Mission Statements of the College.
• Recommend methods to improve cash and accounting controls.
• Explain steps and documents required to deposit revenue, process refunds, and process collections.
• While reviewing postings, bank statements, and work processes, detect violations of State Fiscal rules, College Policy, incomplete or inconsistent supporting documentation, and resolve.
• Provide guidance to internal departments, students and third parties regarding the billing and collections process.
• Follow written and verbal instruction.

• Perform back-up duties for and cross train with Bursar to ensure business continuity and other duties as assigned.

Minimum qualifications & Requirements

• Bachelor's degree in Management, Accounting or related field from an accredited College or University or equivalent combination of education, training, and experience.
• Three years demonstrated experience training, coaching, developing, and empowering staff.
• Experience in establishing benchmarks and goals
• One to three years supervisory and office management experience.
• Microsoft Office Suite experience.

PREFERRED QUALIFICATIONS:

• Experience in assessment for continuous improvement
• Experience with State of Colorado accounting functions, cash management, accounts receivable processes, and collections rules.
• Strong verbal and written communication skills. Ability to communicate at a variety of levels with staff and management.
• Ability to work as a part of an administrative team and foster a team environment
• Previous training experience, with ability to understand and provide training to learners/staff with multiple skill sets.
• Higher education experience
• Two to three years' experience in a cashiering environment.
• Experience with Banner or other student information systems.

Supplemental information
Salary Range: $46,074.00-$52,000.00. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.
Deadline to Submit Application Material: An initial review of applications will begin on Monday May 9, 2022 and continue until the position is filled.
Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.
By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.
Application Checklist
Complete Applications must include the following documents:

• A complete online application.
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position.
• A current resume uploaded as an attachment to your online application.
• If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.
• For any questions or technical issues please contact HR@CCAurora.ed.

Notice to all Applicants:

• Proof of eligibility to work (Download PDF reader) (Download PDF reader) (Download PDF reader) in the United States must be produced within three (3) days of hire.
• Direct deposit of payroll is a condition of employment.
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
• Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu.

Colorado Residency Requirement:
Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact HR@CCAurora.edu with any questions.
Community College of Aurora Inclusive Excellence Statement:
You matter. You are valued. You belong. CCA is a community that is committed to equity, diversity, and inclusion through Inclusive Excellence. We can only achieve this together. CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement. Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence. We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.
Welcoming, Respectful, Inclusive - Together, we are CCA.
The Federal Clery Act:
(The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.
ADAAA Accommodations:
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Robert Callaway at 303-360-4733 or Robert.Callaway@CCAurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA):
The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at 303-360-4733 or Robert.Callaway@CCAurora.edu.
Non-Discrimination Statement:
The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, gender identity, or sexual orientation in its employment practices or educational programs and activities. The Community College of Aurora will take appropriate steps to ensure that the lack of English language skills will not be a barrier to admission and participation in vocational education programs. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu
To apply, please visit https://www.schooljobs.com/careers/auroraccco/jobs/3532786/operations-lead-cashiers-office
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