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To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of Community Choice Financial Family of Brands. Using the apply link, you may be taken to a TMX Finance Family of Companies page to complete your application. Your details will still be stored and sent to our Talent Acquisition team for review. Thank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation’s largest consumer specialty finance organizations!
Assistant Manager (Bilingual)
Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value.
Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.
Assess risk to identify acceptance or rejection of financial transactions, evaluate and accurately process loan/pawn applications, check cashing transactions and/or other relevant business.
Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Educate customers on all product offerings through the cycle of their financial transaction.
Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in & hosting in-store & community events.
Participate in the hiring process for Customer Service Representative candidates.
Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.
Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.
Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits to further ensure compliance of staff.
Monitor and maintain store appearance and address basic facility needs, including scheduling maintenance services.
Assist in running the store and day-to-day operations in the absence of the Store or Area Manager.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Preferred Qualifications and Skills
#appcast
Full Time
$41k-63k (estimate)
12/21/2023
04/03/2024
The job skills required for Assistant Store Manager (Bilingual) include Customer Service, Leadership, Coaching, Scheduling, Written Communication, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Store Manager (Bilingual). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Store Manager (Bilingual). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Store Manager (Bilingual) positions, which can be used as a reference in future career path planning. As an Assistant Store Manager (Bilingual), it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Store Manager (Bilingual). You can explore the career advancement for an Assistant Store Manager (Bilingual) below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Store Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Store Manager job description and responsibilities
To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc
01/07/2022: Kansas City, KS
At least 10 years to become a store manager and a college degree.
12/20/2021: Flagstaff, AZ
They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.
01/19/2022: Roanoke, VA
Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.
12/10/2021: Abilene, TX
Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.
12/18/2021: Stamford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Store Manager jobs
Ability to connect with the customer.
01/04/2022: Springfield, MA
Embrace Battles for more rewards.
12/30/2021: Boston, MA
Listen, understand and take action.
12/21/2021: Philadelphia, PA
Make checklists and to-do lists.
02/14/2022: Pascagoula, MS
Communicate as efficiently as possible.
01/27/2022: Tacoma, WA
Step 3: View the best colleges and universities for Assistant Store Manager.