At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

The Network Administrator will be responsible for supporting all aspects of the Community Bank Systems network environment that provides highly available bank operations. This position will provide change management and configuration assistance, testing, implementation, maintenance, and documentation of the network environment.

Responsibilities:

• Collaborate with the network team to support/update the existing network infrastructure.
• Configure network hardware such as wireless access points, routers, switches, firewalls, etc.
• Handling troubleshooting, repairs and maintenance to ensure optimal network performance and uptime for the business.
• Provide technical assistance in designing network models including the deployment and administration of various network components.
• Working with various Cisco Meraki products and solutions (MR Wireless Access Points, MS Switches and MX Firewalls)
• Manage and resolve issues with Cisco Catalyst Switches via CLI
• Manage and resolve issues with Microsoft Azure Virtual Network components and cloud networking
• Understanding network security components and assisting in the implementation of appropriate measures to protect data/limit and monitor network access
• Troubleshoot and resolve network connectivity issues for users/employees
• Working knowledge/understanding of different types of network LANs, WANs, VPNs and SANs
• Familiarity with servers; Physical and Virtual as well as different flavors of Operating Systems (Windows/Linux)
• Excellent understanding of network closets, patch panels and various cabling option(s); Cat6, Fiber, Twinax
• Experience working with asset tracking/asset lifecycle management
• Working within our IT Ticketing System to help/assist end users submitting a support request/issue; Being able to communicate problems and solutions with other people is a valuable skill to have
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all job-specific requirements in a timely fashion.

Our ideal candidate is an experienced and talented network administrator. We are looking for an organized, accomplished, collaborative and self-starting team member to join our team. We are looking for an additional team member who is able to bring creative and innovative solutions to our organization/team. This is a great career opportunity with room for growth inside our organization.

Location: This position is a hybrid position. We allow flexibility to work from home but require that you to also be present in the office weekly.

Experience:

• Minimum of 1-3 years of enterprise network administration (LAN/WAN)
• Minimum of 1-3 years troubleshooting IT/Network Connectivity issues thru inception to resolution
• Excellent communication, documentation and customer service skills when working within the IT team as well as working with various partners, vendors and Internet Service Providers.
• Minimum of 1-3 years working on Cisco Network Switches
• Minimum of 1-3 years working on Cisco Meraki Technologies (MR, MS and MX appliances)
• Minimum of 1-3 years of experience working with Cloud Service Providers (MS Azure, AWS, Google)

Skills: Established network administrator in conjunction with strong interpersonal relations and communication skills. Analytical and problem solving which can involve multi-tasking and managing multiple projects simultaneously. Proficient in reading, writing and creating enterprise network documentation.

Education/Training: A degree in Computer Science or related discipline is desired but not required. Proven field experience in lieu of a degree is acceptable. This position is highly specialized to the network ecosystem, so enterprise network administration experience is a plus. Certifications are not required but (CompTIA Network and or a Cisco Certified Network

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.