Description

CAMS (Community Association Management Services), a local HOA Management company in Wilmington, NC is on the search for a Dockmaster to work full-time at a marina. The Dockmaster is responsible for general maintenance at the marina, coordinating with vendors on projects, and communicating with marina tenants/owners onsite.

Pay offered will be between $20-$25/hr based on experience in the field. Hours of work will be M-F from 8am-5pm 

Responsibilities

• Weekly Dockmaster Report (due the Monday following Friday of work week)
• Fielding phone calls and emails - Daily
• Field concerns from boat owners and slip owners - Daily
• Maintain Notices & Signage
• Removing logs and debris from slips / removing trash from water 
• Pump outs: Thursdays or on-call, pump maintenance
• Frequent monitoring of the security surveillance system to ensure the safety and security of the property.
• Handling of any electrical issues on the docks or dock house
• Maintain clean area around dumpster and free of trash
• Handling of lines when a vessel arrives or departs when requested
• Monitoring of the vhf channels for incoming vessels and direct as needed
• Proactively maintaining the docks replacing dock boards as needed
• Maintain & preserve markings on pedestals, docks, and power panels
• Website monitoring
• Following named storm procedures as set forth by the hurricane preparedness letter. 
• Collecting of certificates of insurance from the slip owners who are using or managing their own slips and coordinating with any other firm managing slip rentals. 
• Cleaning the bathrooms, stocking paper products and toiletries – Daily (as needed)
• Dock house supply orders placed with Amazon for bathhouse supplies
• Collect trash from dock house bathrooms and dispose of it in the proper dumpsters daily
• Visually inspect the docks as repairs are made to help mitigate future damage to the dock by identifying underlying issues:

-stringers

-mounting and connecting hardware

-electric, water and waste plumping

-float connections

-band-board hardware

• Daily visual inspection of the dock for vessel checks and maintenance needs:

-shore power cord organization

-cleats 

-pedestals 

-lights

-newly arrived vessels

-check vessels for proper mooring 

• Dock Carts - Weekly:

-Inspect/inventory dock carts

-Repair dock carts as needed

-Report dock cart theft and/or damage

-Gathering of all unattended dock carts from both north & south docks and return to designated areas. (Daily)

• Detailed Pedestal Inspections - Monthly:

-check for bad shore power connections with Laser Detection Gun

-if socket is empty, visually inspect the contacts

-shut off unused breakers

-check water spigots

-check lights by turning 10 amp breaker off and then back on

-replace faulty light bulbs, hose bibb valves, and paint/mark as needed

• Exterior Cleaning of the Dock House - Weekly:

-outside blowing off the porch

-washing exterior windows

-power washing porch/chairs and concrete walkway

• Coordinating with vendors:

- meet with contractors for quotes

-help build a scope of work

-prioritize quality and responsive vendors

• General Landscaping – Weekly In-Season/Monthly Off-Season:

-Maintain/trim hedges along front porch/along wheelchair ramp. 

-Hedges to be kept at a minimum 1ft from building/structures. 

-Spring: flowers to be planted in the planters/Fall: planters to be cleaned out and readied for Spring

-Cut back any brush, pampas grass or other plant growth that reaches the pier access ramps or Fire Water connections. 

-Record keeping of vessel dockage

• Freezing Temperatures:

-sand/Salt as needed

-open pedestal bleeders

-cracking water spigots 

Requirements

• At least 1-2 years of prior dock master experience is preferred to be highly considered
• Attendance and punctuality are essential
• Ability to speak, read, and write English
• Ability to work outside in various weather conditions
• Must be available to perform after-hours emergency calls when needed
• Must be able to respond to emergencies promptly when on-call
• Must have a valid driver's license and good driving record
• Must have basic computer skills 
• Must have excellent communication skills to provide the highest quality of customer service

Benefits

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans are available
• 401(k) with employer match at 1-year mark of employment
• Life Insurance
• Short-term Disability
• Long-term Disability
• Accident coverage
• Critical Illness coverage
• Employee Assistance Program