Our mission is: To work in partnership with the community to develop, operate and support programs that reduce vulnerability and promote personal growth, stability, and self-sufficiency among low-income residents.

The RA is responsible for enforcing the Shelter Resident Guidebook and assist in providing a safe, clean, and supportive environment.

The Resident Advocate supports the residents by maintaining the Shelter Mission, Values and Motto; enforcing all aspects described in the Shelter's Resident Guidebook including programming, meals, chores, services, etc. The Resident Advocate reports directly to the Shelter Manager.

• Welcomes guests and visitors by greeting them, in person or on the telephone, answering or referring inquiries.
• Ensures and supervises residents in completing their assigned chores, attending classes, meetings, appointments, and/or other required services.
• Contributes to maintaining a clean shelter environment by stocking the lavatories, stripping beds upon clients exiting and preparing totes and beds for new resident intakes.
• Monitors and supervises the residents including the resident's rooms, lobby, dining room, shelter trailer, patio, shelter grounds.
• Completes Staff Shift Check List and records shift documentation onto the Staff Logbook prior to end of work shift.
• Completes daily intake of clients.
• Makes referrals for clients in crisis