The Director of Energy Assistance Program oversees the strategic planning, implementation, and administration of energy assistance initiatives aimed at providing support to individuals and families facing challenges with their energy bills. This leadership role involves developing program policies, managing budgets, and collaborating to ensure effective delivery of services. The Director provides vision and direction to program staff, fosters partnerships with community organizations and government agencies, and advocates for policies that address energy affordability and accessibility.

The Director of Energy Assistance will have the responsibility for:

• Developing and implementing strategic plans and goals for the energy assistance program in alignment with organizational mission and objectives.
• Overseeing the day-to-day operations of the energy assistance program, including intake procedures, eligibility determination, and distribution of assistance funds.
• Establishing program policies, procedures, and eligibility criteria in compliance with regulatory requirements and best practices.
• Managing program budgets, allocating resources effectively, and ensuring fiscal responsibility in expenditure of funds.
• Providing leadership and guidance to program staff, including recruitment, training, supervision, and performance evaluation.
• Collaborating with community partners, government agencies, utility companies, to coordinate services, leverage resources, and maximize program impact.
• Monitoring program outcomes, evaluating performance metrics, and implementing continuous quality improvement measures to enhance program effectiveness.
• Preparing reports, presentations, and grant proposals to communicate program accomplishments, outcomes, and funding needs to stakeholders and funders.
• Staying informed about emerging trends, research, and innovations in the field of energy assistance and poverty alleviation and integrate best practices into program strategies.
• Representing the organization at meetings, conferences, and public events to raise awareness about energy assistance programs and engage stakeholders in collaborative efforts.
• Ensuring compliance with all relevant laws, regulations, and contractual obligations governing energy assistance programs.
• Serving as a liaison between program staff, management, and governing board, providing regular updates, recommendations, and strategic insights.
• Upholding ethical standards and integrity in all aspects of program management and decision-making.