JOB SUMMARY

Position Title: Food Pantry Coordinator

Program: Crispus Attucks Community Center

Classification: Permanent/Full-Time/Salary

DUTIES AND RESPONSIBITIES

• Pantry operations: coordinate the day-to-day operations of choice pantry and our hot lunch program, including but limited to inventory management, ordering food, coordinating food donations, and organizing food deliveries. Oversee the distribution of food items to clients, ensuring equitable access and adherence to program guidelines. Implement efficient systems for tracking pantry inventory, including data entry and reporting as required.
• Volunteer management: recruit, train, and supervise volunteers to support the operations of the Center’s food distribution programs. Implement recognition strategies to acknowledge and appreciate volunteers’ contributions, as well as develop strategies to enhance recruitment and retention. Manage the Center’s volunteer infrastructure and operations.
• Participant experience: ensure that participants accessing food resources have a positive and dignified experience by providing personalized assistance and support tailored to their individual needs, fostering a welcoming environment that promotes a sense of dignity and empowerment.
• Quality assurance: Maintain quality standards for food items distributed, conducting regular inspections, and ensuring compliance with health and safety regulations. Utilize data analysis techniques to monitor successes, identify trends, and proactively address any issues or challenges, ensuring the continued improvement and effectiveness of food distribution programs. Lead other food distribution efforts and programs as need indicates.
• Data and technology management: Coordinate appointments and scheduling for pantry services. Perform accurate and efficient data entry and management ranging from pantry participants to ordering food to maintaining volunteer information, etc. Utilize technology proficiently, including computer systems and web-based programs.

**Perform other job-related duties as requested by supervisor.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor’s degree in a relevant field preferred, including social work, nutrition, public health, family studies, and/or the equivalent education and experience within the sector.
• Ability to work flexible schedules, including occasional nights and weekends based on clients’/programming needs.
• Organized: you manage tasks well and know what needs attention first. You focus on the little details, making sure things run smoothly. You are resourceful, make the most of what is available, and are proactive in finding ways to improve efficiency.
• Cultural humility: you deeply respect the diverse cultures of those you interact with, understanding the nuances. You are eager to learn more about others’ perspectives and experiences, recognizing the limits of your own understanding. Your genuine curiosity and respect create an inclusive environment where everyone feels valued.
• Communication: you're adept at expressing yourself clearly and empathetically, ensuring that messages are understood. Your active listening and clear articulation foster an environment where everyone feels heard and valued.
• Agile: you can quickly pivot between technology -related tasks and interpersonal interactions in a fast-paced environment, maintaining composure and effectiveness even when faced with unexpected challenges or changes. You adapt seamlessly to evolving circumstances, ensuring continuity and efficiency in operations.

**Please see attached for full job description**

WE Values our Team by uniting our employees with the mission. WE offer strong purpose with a compassion for work-life balance. Below is a glimpse of our robust benefits offered:

• Sign-on Bonus
• Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance / EAP Program
• Generous number of PTO Days banked per year
• Paid Parental Leave
• Tuition Reimbursement
• Employer- Assisted First Time Homebuyer Program

Equal Employment Opportunity

CAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, age, citizenship, veterans status or genetic information.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency will determine reasonable accommodation on a case-by-case basis in accordance with applicable law.