Parent Navigator

POSITION SUMMARY: The Parent Navigator is responsible for engaging with families and supporting them in their goals. They will advocate for them with local systems and help them access community resources.

Accountable and responsible for the following results:

• Work collaboratively with the Family Support Specialist, family and involved supports.
• Travel the Greater New Haven service area to assist parents and families access community resources.
• Partner with the family and other supports to develop a strength-based, family-driven plan of care and ensure linkage to community resources.
• Participate in child and family team meetings.
• Engage families in program services.
• Advocate on behalf of children and families in various service settings.
• Educate, empower and mentor families to access supports in their communities and to take the lead in their own plan of care
• Document all contacts with families/supports in electronic health record and Provider Information Exchange (PIE) database.
• Perform any other department or agency related duties or special projects as directed by supervisor.
• Required to use own vehicle on company business and to transport clients, as needed.
• Regular and consistent attendance is an essential function of this position.

CommuniCare

Our mission is to build comprehensive coordinated and efficient integrated health care services across our sponsoring agencies and communities.

Who We Are

CommuniCare develop partnerships to benefit sponsoring agencies and the community; increase geographic reach of clients served through collaborative efforts with partner organizations; assist partner agencies to grow their viability in an increasingly competitive marketplace; provide range of administrative and programmatic services to not for profit and healthcare organizations.

Why CommuniCare?

Our culture and benefits are designed to promote your well-being and help you achieve a healthy work-life balance.

Benefits to full-time (30 hours per week) employees:

• Paid Time Off (vacation, sick, personal and holidays)
• Health & Dental insurance
• Dependent care accounts
• Medical flexible spending accounts
• Paid family leave
• LTD & Disability coverage
• Life & AD&D
• Supplemental insurance including STD, Cancer, Accident and Critical Illness
• Employee Assistance Program
• 403(b) retirement plans with 3% employer match
• Career advancement opportunities
• Employee referral program
• Staff events and activities

Qualifications

Minimum Qualifications: 

• High school diploma with at least three years’ experience working with families.
• Bi-lingual Spanish-English preferred.
• Knowledge of community resources and services.
• Must be available to work evenings and weekends to meet with families as needed.
• Ability to work independently and as part of a team
• Sensitivity to diverse cultures and language competencies.
• Strong communication and documentation skills.
• Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).
• Ability to prioritize and organize schedules/demands.
• Must have and maintain a valid driver’s license. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.