THE POSITION

The Department of Transportation in Philadelphia County is currently looking for a driver license examiner assistant. This role involves overseeing the application and knowledge testing procedures for Pennsylvania's driver licensing program, both for commercial and non-commercial drivers. The hiring office specifically requires applicants who are fluent in Spanish, as there is a constant need for individuals who can provide information and support to Spanish-speaking customers. If you are proficient in both English and Spanish, do not miss this opportunity to apply and make a difference in the community. Take the first step and apply today!

DESCRIPTION OF WORK

As part of this position, your main responsibilities will involve interacting directly with customers to verify their identification, assisting them in completing application forms, and inputting their information into an online driver license application software. Additionally, you will be responsible for administering standardized knowledge tests to assess applicants' understanding of the Vehicle Code, driving laws, and traffic control devices. A vision screening using a telebinocular instrument will be conducted to assess the visual acuity of all applicants. It will be your duty to accurately enter applicant test results and customer applications into online software systems using a PC terminal. It is crucial that you strictly adhere to the customer service policy of Driver and Vehicle Services. Furthermore, you will be accountable for ensuring the correct fee waiver code is utilized and properly documented whenever a fee waiver is required for a customer transaction. You must comply with all aspects of the Fee Waiver Guidelines. Finally, you may be assigned other related duties as needed.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 40-hour work week.
• Work hours are 8:15 AM to 4:45 PM, Tuesday- Saturday, with a 30-minute lunch.
• Overtime and travel are required.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

• One year of experience obtaining, evaluating, and providing information to the public.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

• Resumes, cover letters, and similar documents will notbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.