Title: Investigator (Field) – North Central Region

State Role Title: Compliance/Safety Officer III

Hiring Range: $49,980 – $68,340

Pay Band: 4

Agency: Dept of Prof & Occup Reg

Location: DPOR Main Office

Agency Website: www.dpor.virginia.gov

Recruitment Type: General Public - G

Job Duties

This position analyzes, researches, and investigates alleged regulatory and unlicensed violations under the jurisdiction of the Department of Professional & Occupational Regulation (the Department). The successful candidate will possess the ability to accurately analyze complaints associated with applicable standards of conduct, statutes, and licensure requirements; recommend appropriate outcomes based upon the collection of information and its comparison with applicable regulations and statutes; prepare factual, accurate, grammatically correct, and detailed written reports; successfully manage multiple assignments and adapt to changing priorities; and present findings in Department Informal Fact-Finding conferences, courts, and to other staff members—all of the above being accomplished in a timely fashion.
This individual will work from a home office and will be provided office equipment, and a state vehicle or business mileage reimbursement as cost-beneficial to the Commonwealth. It is required that the successful candidate will either reside in or maintain their primary residence within a 45-mile radius of the North Central region’s borders. The North Central region encompasses the following counties/cities: Bath, Highland, Buena-Vista, Lexington, Rockbridge, Augusta, Staunton, Waynesboro, Harrisonburg, Rockingham, Madison, Greene, Albemarle, Charlottesville, Nelson, Fluvanna, Goochland, Louisa, Orange, Culpepper, Stafford, Fredericksburg, Spotsylvania, Hanover, Caroline, King George, Westmoreland, Northumberland, Richmond, Lancaster, King & Queen, Essex, and King William. The position will be primarily responsible for any complaints from those areas. This individual will also provide investigative assistance to other investigative regions, as designated by the Department, as needed. In order to perform the duties of the position, overnight statewide travel may be necessary.
Working for the State affords you many benefits, and here are just a few:
· Affordable and comprehensive health benefits,
· 13 paid state holidays.
· Time off to volunteer as well as vacation, sick and personal leave.
· Participation in the VRS retirement system.
And DPOR offers tuition reimbursement after a period of employment!
As part of The Department of Professional and Occupational Regulation (DPOR), you will play a critical role in the economic vitality of Virginia by helping qualified people start businesses and work in their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor and are responsible for regulating certain professions and occupations, ranging from architects and contractors to cosmetologists and professional wrestlers. We protect the
public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.
TELEWORK OPTIONS: This position is classified as a full-time telework position.

Minimum Qualifications

* Ability to complete investigations as demonstrated by investigative experience or experience conducting thorough research and applying analytical skills
* Ability to effectively collect, comprehend, and verify information through interviews and other sources with a preference for relevance to the Department’s investigative practices
* Ability to accurately interpret complex regulations and statutes
* Ability to compare, and appropriately apply, information collected to complex regulations and statutes, and recommend appropriate outcomes based upon internal procedures.
* Ability to accurately document findings in accordance with policy and procedure
* Strong oral and written communication skills and proofreading skills
* Ability to effectively utilize Microsoft Office and Adobe products with a preference for intradepartmental software programs and databases
* Ability to perform and complete assignments accurately and independently with limited supervision
* Excellent organizational skills to include experience successfully managing a regular caseload with multiple ongoing activities and tasks
* Commitment to customer service with the ability to effectively and appropriately interact with the general public, Department staff, and members of other departments and agencies
* Must possess a valid driver’s license, and participate in a driving record monitoring program if hired

Additional Considerations

*Equivalent work experience with Public Administration, Public Policy, Criminal Justice, or similarly related field preferred.
*Experience investigating, analyzing, and documenting findings regarding regulatory matters and/or working in a detailed investigations environment with progressive responsibility is desirable.
*The successful candidate will be required to pass a national fingerprint-based background check.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

CONFIRMATION: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
SUPPLEMENTAL QUESTIONS: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions will disqualify you from further consideration.
VETERAN STATUS: When applying for this employment opportunity, if you indicate you are a veteran, please provide a copy of your DD214 to personnel@dpor.virginia.gov or via fax to (833) 654-4240 prior to the job posting closing.
LAY OFF POLICY: If you have been affected by DHRM Policy 1.3 Layoff, and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit a copy of the card by attaching it to your submitted application, or you may send it to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, prior to the job posting closing.
ALTERNATIVE HIRING PROCESS: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019, or DBVI at 800-622-2155. Please provide a copy of your Certificate of Disability (COD) to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, prior to the job posting closing.
ELECTRONIC APPLICATIONS OR RESUMES ONLY: DPOR does not accept mailed, emailed, faxed, or hand delivered applications or resumes.
BACKGROUND INVESTIGATIONS: Final candidates are subject to a background investigation. The investigation may include local agency checks, criminal record check, driving record, employment verification, verification of education, and other checks requested by the hiring authority related to the position. Please be advised if the information gathered does not coincide with the information listed on your application, your application will no longer be considered for the position.
LICENSES: Applicants must disclose any current professional or occupational registration, certification, and license(s) held by DPOR. Applicants with an active license issued by the Department of Professional and Occupational Regulation (DPOR) may be required to place their license in an inactive status while employed with the agency. Additional information may be provided by the Human Resources Office.
Veterans, AmeriCorps, Peace Corps, and other national service alumni and people with disabilities are encouraged to apply.
DPOR is an Equal Opportunity Employer

Contact Information

Name: Human Resources

Phone: 804-367-8500

Email: personnel@dpor.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.