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Are you eager to move into a more complex Information Technology (IT) support and administrative role? The Health and Human Services (HHS) IT Delivery Center provides end-to-end IT services to all staff in the Department of Human Services (DHS), the Department of Health (DOH), the Department of Drug and Alcohol Programs (DDAP), and the Pennsylvania Department of Aging (PDA). We are seeking a skilled IT professional to join our team as an Information Technology Generalist 2. This position gives you the opportunity to collaborate with management and upper-level technical staff on project planning, execution, monitoring, and close-out initiatives across the HHS Delivery Center. Bring your technical skills to our department and unleash your potential!
The duties of this position are in support of HHS Delivery Center (DHS, DOH, DDAP, PDA, and DMVA) applications. There are currently over 340 applications across the Delivery Center. You will be coordinating application releases with supervisor, team lead, development teams, upper-level technical staff, managers, and division chiefs across domains and agencies. You will be responsible for designing, developing, implementing, and automating Release Management workflow processes and procedures for use by lower level technical and Release and Change Management staff to process and document release requests for audit purposes. You will have the opportunity to work with staff to improve efficiencies, effective responses, and support to complete Release Management workload in a timely manner following SQA processes and procedures. Additional duties may include:
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
QUALIFICATIONS Minimum Experience and Training Requirements:
Other Requirements:
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Full Time
Public Administration
$70k-86k (estimate)
01/05/2024
05/17/2024
pa.gov
HARRISBURG, PA
>50,000
2015
TOM WOLF
>$50B
Public Administration
Tom Wolf is a different kind of leader, and he has been a different kind of governor. Since taking office, Tom has taken a number of steps to make Pennsylvania a better place. As Pennsylvania governor, Tom is focused on three simple goals: jobs that pay, schools that teach, and government that works. Tom has fought for the people of Pennsylvania and he will continue to serve the best interests of the commonwealth.
The job skills required for Information Technology Generalist 2 include Troubleshooting, Customer Service, Technical Support, Operating System, Planning, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Generalist 2. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Generalist 2. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Information Technology Generalist 2 positions, which can be used as a reference in future career path planning. As an Information Technology Generalist 2, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Generalist 2. You can explore the career advancement for an Information Technology Generalist 2 below and select your interested title to get hiring information.