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Commonwealth Care Alliance's (CCA) iCMP Plus ACO inter-professional teams are responsible for providing primary care and care management to a specific panel of high risk, Medicaid ACO eligible, non CCA patients. This patient group is made up of individuals with significant medical, behavioral, and social complexities that require intensive case management. This cohort of patients belong to outside organizations that are contracted with CCA to provide this complex care.
The iCMP Plus Community Health Worker (CHW) functions within and is an integral part of an inter-professional team. This team is responsible for the care coordination and care delivery of a panel of Medicaid ACO patients. The CHW will be responsible for locating and engaging through research to identify accurate contact information for Medicaid ACO patients. This individual works to overcome language, cultural and developmental barriers and engages caregivers and/or household members, as applicable. Also, ensures that Medicaid ACO patients overcome barriers to health associated with social determinants of health. The CHW has the opportunity to use evidence, knowledge of community-based resources, trauma/recovery skills, and education to influence the clinical outcomes of iCMP Plus ACO patients by impacting acute care utilization, closing of quality gaps, and optimizing primary care, behavioral health care, and SUD services. The iCMP Plus CHW will play an integral role in support to patients that are frequent ED utilizers and are re-admitted with the goal of reducing ED and re-admissions.
Engagement by the iCMP Plus CHW can occur in two different ways.
Episodic engagement is triggered by an acute event or significant change in condition of a patient which necessitates close, short-term intervention by a CHW.
Longitudinal engagement is delivered to members who have significant SDOH needs and (through behavioral diagnosis, SUD, trauma, etc.) that require a long-term relationship with the CHW.
This position requires in person visits to members in their homes and the community across various locations in Massachusetts.
The iCMP Plus CHW will report to the CHW Manager and a dotted line to the iCMP Plus Clinical Manager.Secondary Duties & Responsibilities:
Preferred Training and Certifications(s):
Full Time
Business Services
$80k-97k (estimate)
07/28/2023
04/16/2024
commonwealthcarealliance.org
BRIGHTON, MA
100 - 200
2003
Private
$1B - $3B
Business Services