Overview

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Responsibilities

Position is responsible for:

- Registering patients on their day of surgery, communicating surgery check in times for next day patients, and acting as a liaison between support people and the prep/recovery teams

- Facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable

- Supports reimbursement for VMMC through the collection and verification of demographic and insurance information from new and established patients

- Obtaining and documenting organizational and federally mandated patient signatures; initiating and updating the patient registration systems as needed; and creating medical records for use in patient care

- Assists providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner

We deliver inspired people to do meaningful work.

Qualifications

- High school diploma or GED required.

- Requires a minimum of one year experience in a health care setting, related education or equivalency and demonstrated customer service and/or patient care skills.

- Demonstrated organization, interpersonal communication and basic computer skills.

- Must demonstrate problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day.

- Prefer proficiency in VM computer systems (scheduling, electronic mail, computer operating systems, office software, electronic medical records).

- Demonstrated knowledge of medical terminology and third-party payor requirements.

- Demonstrated basic clinical skills and telephone skills preferred.

We are an equal opportunity/affirmative action employer.