Duties and Responsibilities 

• Assist in the design and development of the data warehouse. Develop clinical and operational reports from data warehouse for all clinic staff. Write Crystal reports in Clarity database. Generate new reports in Business Objects, Acuere and other data sources on an as needed basis for providers, management staff, and for different grant reports. 
• Collaborate with Health Care Project Manager, Total Quality Assurance/Quality Improvement (QA/QI) Director and other departments’ staff to build reports specific to functional area. 
• Assist in the development of Quality Improvement initiatives in the clinic as identified by HRSA, NCQA, Health Plans, Independent Physician Association, and CMS to achieve Meaningful Use, Patient Centered Medical Home recognition, and UDS clinical quality goals. Generate QI reports, track quality improvement activities and outcomes quarterly to the QI committee to ensure measurable improvements in clinical and operational outcomes and customer satisfaction. Participate in Quality Improvement Committee meetings. Prepare QI clinical and operational data and run charts for QI committee and on a monthly basis. Update QI work plan as needed. Prepare PDSA’s on operational and clinical issues identified by Quality Improvement Committee or Practice Management Team.
• Prepare and submit all monthly, quarterly, final reports, and re-funding applications, to funding agencies to ensure reports are submitted in a timely manner (e.g. California Community Foundation, Northeast Valley Homeless Corporation’s health care for the homeless grant, and California Family Health Council’s family planning grant).
• Assists in writing grant applications including needs assessment, program plan, goals, outcome measures and gathering supporting documents and work with relevant program staff to complete grant. Run real time reports out of Business Objects, Acuere, and data warehouse that extracts data out of the EPIC electronic health record system to set baseline measures and project future goals of the grant. 
• Advise clinic departments on best practices for evaluation, including appropriate process, outcome, and impact evaluation measures for new and existing programs and services. Develop a system of tracking and reporting clinical and operational measures relating to different grants. Track all grant outcomes and indicators and measure program impact for funded grants. 
• Conduct yearly patient satisfaction survey at all clinic and outreach sites and patient focus groups, analyze and write summary reports to present to the Board and QI committee. 

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Qualifications 

• Bachelor’s Degree in Public Health preferred. Experience in quality improvement, grant writing, behavioral science research, health education, or program coordination experience at community based clinic setting preferred. 
• Extensive knowledge and at least four years of experience in diverse areas of health program development and evaluation that includes writing of grant proposals, development of evaluation tools, and evaluation of health programs, data analysis.
• Ability to take the initiative and utilize innovative techniques and creativity in preparing grant applications that align with the clinic’s overall strategic plan.
• Ability to develop, write, and implement grants and ability to track grant outcomes and provide necessary documentation to support grant requirements.
• Ability to work under pressure to meet deadlines for grant opportunities.
• Experienced in producing business or clinical report documents from source databases.
• Familiarity with reporting tools including Business Objects, Clarity, Crystal Reports and database structure.
• Excellent knowledge of community health needs, data analysis skills, program evaluation methods, program planning tools/methods, as well as public and community health models and frameworks.
• Excellent organizational and interpersonal skills.
• Excellent communications skills, including interpersonal, writing and presentation skills.