10 Hotel Front Desk Agent Jobs in Mobile, AL
Comfort Suites Tillmans Corner Mobile is Hiring a Hotel Front Desk Agent Near Mobile, AL
```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accuracy in reservations and payment processing
- Answer phone calls and respond to guest inquiries, providing information about hotel services and amenities
- Assist guests with luggage, transportation arrangements, and other requests
- Handle guest complaints or issues promptly and effectively, escalating to management when necessary
- Maintain a clean and organized front desk area, including the lobby and reception area
- Collaborate with other hotel departments to ensure guest satisfaction and smooth operations
```Requirements```
- Previous experience in hotel management or front desk operations is preferred
- Familiarity with phone systems and hotel reservation software is a plus
- Excellent communication skills, both verbal and written
- Multilingual abilities are highly desirable
- Strong customer service skills with a friendly and professional demeanor
- Ability to handle difficult situations with patience and diplomacy
- Knowledge of hospitality industry standards and practices
- Attention to detail and ability to multitask in a fast-paced environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
Note: Night audit experience is a plus but not required.
We offer competitive pay rates, opportunities for career advancement within the hospitality industry, and a positive work environment. If you are passionate about providing exceptional customer service in the hospitality industry, we would love to hear from you!
Please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work setting:
- In-person
Experience:
- front desk agent: 2 years (Required)
Ability to Relocate:
- Mobile, AL 36619: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$26k-34k (estimate)
02/28/2024
05/24/2024
The job skills required for Hotel Front Desk Agent include Customer Service, Transportation, Communication Skills, Attention to Detail, Flexibility, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Ability to work varying schedules to reflect the business needs of the hotel.
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Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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