2 Part Time Hotel Front Desk Agent Jobs in Gonzales, LA
Comfort Suites Hotel is Hiring a Part Time Hotel Front Desk Agent Near Gonzales, LA
POSITION SUMMARY
This position is responsible for operating the hotel's front desk systems, reservations, checkins/outs in accordance with company standards for quality, cleanliness, guest satisfaction, safety & security.
ESSENTIAL DAILY JOB FUNCTIONS
- Process guest registration, including computation & collection of payment
- Complete shift reports & process all financial transactions, including the verification & processing of credit card transactions in accordance with company policies & procedures
- Maintain room safety inventory and receive and transfer telephone calls
- Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc
- Conduct night audit as assigned
- Comply to reservation procedures to see if show or no show
- Clean and dust lobby and all public areas and use wet floor signs in hallways if necessary
- Check to see if suite shop is fully stocked and complies with brand standards
- Assist with breakfast when needed.
GUEST SATISFACTION
- Respond to guest needs, special request, & complaints as needed
- Process guest invocations of 100% satisfaction guarantee
- Smile, acknowledge, & greet guests at front desk & other public areas
This position will require two overnight shifts (11pm-7am)
PLEASE DO NOT APPLY IF YOU HAVE NO RELEVANT QUALIFICATIONS
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work setting:
- In-person
People with a criminal record are encouraged to apply
Experience:
- Hotel front desk: 1 year (Required)
Work Location: In person
Job Summary
Part Time
Accommodations
$25k-33k (estimate)
05/21/2023
07/02/2024
comfortsuitessumter.com
Sumter, SC
<25
Accommodations
Related Companies
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Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
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Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Ability to work varying schedules to reflect the business needs of the hotel.
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