```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Answer phone calls and respond to guest inquiries
- Handle guest complaints or concerns with empathy and resolve issues promptly
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and reservations

```Qualifications```
- Previous experience in hospitality
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Ability to handle cash transactions accurately
- Attention to detail and ability to multitask in a fast-paced environment
- Flexibility to work various shifts, including evenings, weekends, and holidays, and nights.-

-Bilingual, Spanish and English preferable.

This is an exciting opportunity for individuals who are passionate about providing exceptional guest services.

Apply now to join our team as a Front Desk Agent!

Job Type: Part-time

Pay: $13.00 - $14.83 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Night shift

Work setting:

• In-person

Application Question(s):

• can you work weekends?
• Can you work during the holidays?
• Would you be able to work night shift 11pm-6am if needed?

Experience:

• Hotel: 1 year (Preferred)

Language:

• Spanish (Preferred)
• English (Preferred)

Work Location: In person