Overview:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. If you have excellent organizational skills, strong attention to detail, and a passion for providing exceptional guest service, we would love to hear from you.

Duties:
- Perform night audit procedures to ensure the accuracy of financial transactions and guest accounts
- Verify and balance entries and records of financial transactions
- Prepare reports summarizing daily operations, including revenue, occupancy rates, and room availability
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
- Assist with the check-in and check-out process for guests arriving or departing during the night shift
- Maintain security by following procedures and controlling access to the hotel premises
- Monitor and respond to emergency situations as needed
- Collaborate with other hotel staff to ensure a seamless guest experience

Requirements:
- Previous experience in a similar role or in the hospitality industry is preferred
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Excellent communication skills, both verbal and written
- Proficiency in using hotel management software systems
- Ability to work independently with minimal supervision
- Attention to detail and accuracy in handling financial transactions
- Multilingual skills are a plus

Join our team as a Night Auditor and enjoy the following benefits:
- Competitive pay rate
- Opportunities for career advancement within the hospitality industry
- A supportive work environment with a focus on teamwork and collaboration

If you are passionate about providing exceptional guest service and have the necessary skills for this role, we invite you to apply today. We look forward to reviewing your application!

Job Type: Part-time

Pay: $15.00 - $15.50 per hour

Expected hours: 16 – 20 per week

Benefits:

• Employee discount
• Referral program

Schedule:

• 8 hour shift
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• West Des Moines, IA 50266: Relocate before starting work (Required)

Work Location: In person